Diana G Bahena
Spring Hill
Summary
Professional with experience in customer service and administrative support, demonstrating a strong ability to manage inquiries and resolve issues efficiently. Maintained accurate records of transactions and upheld compliance with company policies, contributing to a well-organized work environment. Engaged with clients in a professional manner, ensuring their needs were met promptly and effectively.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Spring Hill
01.2025 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
Sales Associate
HomeGoods
Franklin
06.2024 - 09.2025
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Engaged customers in friendly, professional dialogue to determine needs.
Detail Specialist
Image connection
Goodspring
05.2022 - 05.2025
- Performed detailed inspections of products before being shipped.
- Trained personnel on proper ways to steam, cut, trim and other techniques.
- Maintained cleanliness and presentation of products and organized by size, style and color for visual appeal.
Education
Franklin Hair Academy
Franklin , TN07-2024
High School Diploma -
Penn Foster Highschool
Scranton, PA09-2022
Some College (No Degree) - Business
Columbia State Community College
Columbia, TNSkills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Multitasking and organization
- Communication skills
- Positive and professional
Languages
Spanish
Native/ Bilingual
Timeline
Server
Texas Roadhouse
01.2025 - Current
Sales Associate
HomeGoods
06.2024 - 09.2025
Detail Specialist
Image connection
05.2022 - 05.2025
Franklin Hair Academy
High School Diploma -
Penn Foster Highschool
Some College (No Degree) - Business
Columbia State Community College