Glenda Crowder
White House
Summary
Professional Business Analyst who combines deep understanding of business operations with commitment to driving team success and achieving significant results. Known for utilizing strong leadership and communication skills to build collaborative and trusted relationships with teams throughout the organization.
Overview
18
18
years of professional experience
Work History
Sr Manager, Consultant
Third Stage Consulting
07.2022 - Current
- Independent contractor providing IT consulting services for a range of manufacturing clients
- Provided project assessment and governance for a medium sized SAP S4/HANA implementation for a global tire manufacturer; responsibilities included testing lead, defect tracking, reporting and data analysis and risk management
- Provided project assessment and governance for a medium sized Infor M3 implementation for a global manufacturer of pipe joining solutions; responsibilities included gathering 1800+ requirements, defining scope per phase and building business process maps
- Led ERP selection projects in which we gathered client business requirements and made recommendations based on a data-driven analysis, facilitated the RFP and demo process and made final recommendations
Site IT Manager
Electrolux
06.2016 - 05.2022
- Responsible for delivery of IT services for 2 manufacturing plants, 5 warehouses via a team of 10 IT professionals
- The scope of responsibilities included the management of network infrastructure, PCs, ERP and MES applications in addition to multiple custom applications
- Led IT efforts in the construction of a new manufacturing plant and finished goods warehouse
- Activities included gathering requirements necessary to transform existing applications to support the organization’s vision of implementing digital factory operations
- Implemented an MES solution (Apriso)
- Leveraged previous project experience to promote structured methodology necessary to validate KPI results and provide a stable production environment
- Promoted business engagement to solve planning and production issues using cross functional teams including supply chain, operations, maintenance, finance and others
- Built a strong, collaborative team of high contributors with the ability to work independently
Domain Architect
DuPont
01.2013 - 03.2016
- Owner of manufacturing and quality management software portfolio used in all business units across DuPont
- Worked with business stakeholders to drive adoption of standard architecture and software solutions consistent with the COE's long term strategic vision
- Led introduction of commercialized compliance software as a platform solution
- Worked with business units to develop a governing team and standard tools, templates and managing processes for this software
- Partnered with external vendor to develop standardized solutions for document control, complaints, corrective action and supplier management with data integration to Salesforce via Cast Iron interface
- Redesigned Certificate of Analysis for OneDuPont’s ECC project which consolidated 50+ business-specific programs into 6 standardized programs
- Led team of business process owners to execute QM data migration using ETL tools for OneDuPont project
- Identified where ERP design changes required master data changes and developed processes for the migration
- Project management experience with proven ability to deliver against timeline, scope and budget constraints under challenging conditions
Data Business Process Owner
DuPont
07.2011 - 01.2013
- Owner of SAP master data for Kevlar, Nomex, Tyvek and Sontara including 30,000+ global material codes, BOMs, recipes, characteristics, classes, QM data objects and certificate profile data
- Designed and implemented a master data management program that collected, validated and generated load files using business rules to reduce manual data collection by 40%
- Collaborated with the Product Management team to refine the business development process, streamlining the creation of new material codes and managing the lifecycle of products
- Led an international data team of 10 people and realized a 50% reduction in cycle time to implement new material codes
- Provided data cleansing and mass load support for business transformation initiatives including implementation of APO planning systems
- Developed a master data governance program to control changes to critical data fields resulting in a 94% reduction in unauthorized changes
MFG/QM Business Process Owner
DuPont
02.2007 - 07.2011
- Owner of SAP manufacturing and quality management processes for Tyvek and Sontara businesses to ensure compliance with approved managing standards
- Represented Protection Technologies in DuPont’s Community of Practice to review and approve changes to the shared SAP environment
- Leader of multi-national, multi-product team of quality key users to drive business process consolidation, data collection, testing and adoption of QM design during DPT’s implementation of SAP ECC 4.6
- Experienced large scale project management and accountability to the leadership team to drive results on a strict timeline
- Supported multiple international and domestic UAT and go-live activities for a large number manufacturing plants and external contractors
- Led several post-project efforts to stabilize, document and train end users on process execution for waste management and inventory control to ensure compliance with finance standards
Education
Bachelor of Business Administration - Information Systems Management
Belmont University
Nashville, TNSkills
- SAP MM
- SAP Manufacturing & QM
- Project management
- Process mapping
- Data integration
- MES
Timeline
Sr Manager, Consultant
Third Stage Consulting
07.2022 - Current
Site IT Manager
Electrolux
06.2016 - 05.2022
Domain Architect
DuPont
01.2013 - 03.2016
Data Business Process Owner
DuPont
07.2011 - 01.2013
MFG/QM Business Process Owner
DuPont
02.2007 - 07.2011
Bachelor of Business Administration - Information Systems Management
Belmont University
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