Glenda Hinkle

• Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
• Responded to patient emergencies to provide prompt and correct intervention .
• Educated patients and families to increase understanding of condition and best ways to manage.
• Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
• Mentored new nursing staff, fostering professional growth and team building within the unit.
• Administered medications and treatments to manage patient's condition.
• Utilized evidence-based practice to assess and provide care for patients.
• Participated in quality improvement initiatives to improve patient care outcomes.
• Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
• Demonstrated knowledge of technical procedures and proper equipment use.
• Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
• Maintained patient confidentiality by protecting unauthorized access to personal information.
• Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
• Promoted a culture of safety by maintaining strict adherence to infection control protocols and reporting potential hazards.
• Maintained accurate and comprehensive patient records in line with regulatory standards.
• Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
• Provided wound care to promote healing and prevent infection.
• Coordinated with multidisciplinary teams to ensure cohesive patient care and treatment strategies.
• Implemented infection control protocols, maintaining safe and sterile environment for patients and staff.
• Provided emotional support to patients and their families during difficult medical situations.

• Reduced medication errors through meticulous charting and close collaboration with the healthcare team.
• Supported patients'' emotional well-being by building trust-based relationships and practicing active listening techniques.
• Implemented appropriate interventions based on assessment findings to maintain or improve patients'' health status.
• Administered medications accurately and safely, ensuring proper dosages were given per physician orders.
• Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

• Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
• Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
• Served as a preceptor for new nurses, sharing knowledge, expertise, and best practices to improve their skills and confidence.
• Participated in unit-based quality improvement initiatives focused on enhancing patient outcomes through process improvements.
• Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights.
• Delegated tasks to nursing assistants and support staff effectively, ensuring safe and efficient care delivery.
• Reduced medication errors through meticulous charting and close collaboration with the healthcare team.
• Supported patients'' emotional well-being by building trust-based relationships and practicing active listening techniques.
• Promoted patient safety by adhering to infection control protocols and conducting regular health assessments.
• Administered medications accurately and safely, ensuring proper dosages were given per physician orders.
• Streamlined nursing processes for increased efficiency and better time-management within the unit.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Assessment and evaluation of patients of all ages who met requirements for home care or Hospice care.

Prepared and implemented Plan of Care in accordance to physicians orders.

Worked closely with other medical professionals for optimal care.

Managed and administered medications for home care and Hospice patients.

Teaching patients and family members on illnesses and medications.

Assisted in preparing patients and their family for end of life.