Glerys Rivera Nunez

People-focused professional with experience in high-volume service environments, including face-to-face, phone, and online support. Skilled at problem-solving, conflict resolution, and maintaining a positive attitude under pressure. Currently pursuing part-time studies, bringing strong time-management skills, and a commitment to professional and academic development. Efficient Call Center Interviewer known for high productivity and completing tasks swiftly. Possess strong skills in active listening, clear communication, and data entry accuracy, ensuring a comprehensive understanding, and effective information capture. Excel in patience, empathy, and problem-solving, facilitating positive interactions and resolutions even in challenging situations. Ready to leverage these abilities to contribute to team success and customer satisfaction.