Gokul A

Managing the flagship store, generating 20L+ monthly revenue through sales, customer experience, inventory control, and visual merchandising—while ensuring top-tier brand standards and performance.

• Maximize sales and profitability
• Ensure Brand profitability
• Maintain and adhere to floor SOP & Staff Roster
• Driving NPS & BSC score focused on implementing KPI's
• Manpower management, dealing with clusters to train and develop crew for better/speedy results in sales
• Managing cash flow along with petty cash to ensure no discrepancies responsible for P&L of the store

• Organize all store operations allocating & Briefing responsibilities and targets to personnel
• Running S.O.H to monitor stock level & analyze sales and revenue report and make forecast
• Work closely with KPI to achieve sales target

• Increased B'day sales by calling cx through effective use of sales techniques plus communicating new launch offers to existing cx.
• Maintained clean and tidy merchandise, ensuring customer happiness
• Focused on achieving sales targets

• Welcoming an average of 100 customers into the store daily, providing friendly, helpful service
• Managed all key duties and responsibilities, improving efficiency through streamlining processes
• Focused on achieving sales targets