GOPALAN R
SYSTEMS ADMINISTRATOR
Coimbatore
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 15 Plus years of progressive IT experience.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Senior Systems Administrator – IT,
Premier Mills Pvt. Ltd
Coimbatore
02.2014 - Current
- Led server infrastructure development, quality assurance, staging and production systems.
- Streamlined IT infrastructure management processes for increased efficiency and reduced downtime.
- Implemented rigorous system monitoring, enabling rapid identification of potential issues before they escalated into problems.
- Troubleshot complex technical issues, providing timely resolution to minimize impact.
- Designed secure network architectures, minimizing risk of unauthorized access or data loss.
- Championed knowledge-sharing initiatives among team members through documentation and training sessions, promoting culture of continuous learning.
- Mentored employees and offered constructive feedback for performance improvement.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Provided technical leadership, mentoring junior team members in best practices for systems administration tasks.
- Analyzed network traffic and performance metrics to optimize system performance.
- Evaluated emerging technologies for potential integration into existing infrastructure, enhancing capabilities while maintaining cost effectiveness.
- Diagnosed and resolved hardware and software issues.
- Improved overall system performance by optimizing hardware and software configurations.
- Implemented virtualization technologies to maximize resource utilization and reduce physical server footprint in data center.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Implemented and maintained virtual private networks.
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored networks and network devices to resolve technical problems quickly.
- Established standard operating procedures for consistent system maintenance across all environments.
- Managed vendor relationships, negotiating contracts to optimize pricing while maintaining quality service levels.
- Provided professional services and support in dynamic work environment.
- Managed time efficiently in order to complete all tasks within deadlines
Network Support Engineer
FL Technologies PVT Ltd
Coimbatore
02.2011 - 02.2014
- Monitored network hardware operations to evaluate proper configuration.
- Managed full network stacks and maintained uptimes of 99.9%.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
IT Technician
HCL Infosystems
Coimbatore
08.2007 - 01.2011
- Created user accounts and assigned permissions.
- Helped streamline repair processes and update procedures for support action consistency.
- Diagnosed and troubleshot hardware, software and network issues.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Installed and configured operating systems and applications.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Configured hardware, devices, and software to set up work stations for employees.
Education
Bachelor of Science - Bachelor of Computer Application
Alagappa University
Karaikudi, India 01.2018 - 06.2020
Bachelor of Science - Electronics And Communications Engineering
Government College of Technology
Coimbatore, India 01.2004 - 06.2007
Skills
VMware vRealize Operations
VMware Workstation Pro
Active Directory Management
Infrastructure Planning
IT Security Management
Network performance monitoring
Server Consolidation
Network Security
Storage Area Networks
Data Backup
Vendor Relationship Management
Certification
Microsoft systems Administrator
Timeline
Bachelor of Science - Bachelor of Computer Application
Alagappa University
01.2018 - 06.2020
Senior Systems Administrator – IT,
Premier Mills Pvt. Ltd
02.2014 - Current
Network Support Engineer
FL Technologies PVT Ltd
02.2011 - 02.2014
IT Technician
HCL Infosystems
08.2007 - 01.2011
Bachelor of Science - Electronics And Communications Engineering
Government College of Technology
01.2004 - 06.2007