GOVINDARAJAN THANGARAJAN
EAM Project Delivery Management
Trichy
Summary
- A global thinker, innovator and leader with an outstanding proven record of identifying areas of improvements, driving change, delivering large transformation projects and proven acumen in Collaborating with the Key Decision Makers of the organization and achieving consistent success with Transforming Business Problems into Technology Solutions and supporting clients' efforts to make their business units more effective and efficient.
- Expertise in Presales & Implementation of ERP/ EAM Products – IBM Maximo Business Consulting and Ramco ERP Solution.
- Worked as Consultant cum Delivery Manager in multiple large transformation projects in a Global Delivery Model, in India, Malaysia, USA, Canada and Middle-East.
- Equipped with specialized knowledge base for processes within the Complex Asset Maintenance, Supply Chain, Sales and Engineering organizations across all major industry verticals – Airport Management, Aerospace & Defense, Transportation, Telecommunication, and Utility (Power Transmission & Distribution)
- Having insight exposure of Business Process Modelling and Optimization, Pre-sales consulting, Off-shore Development Projects, Data Migration and Interface with 3rd Party Software.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Delivery Manager
CYGNUSA Technologies
5 2024 - Current
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Mentored junior team members to develop their skills and advance within the organization.
- Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
- Reduced customer complaints by implementing proactive communication strategies with clients.
- Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
Delivery Manager
Keegosys IT Pvt Ltd.
06.2017 - 04.2024
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Leading the Requirements team and documented the business processes requirements and SAP Maximo Integration requirements.
- Setting up a standard process for managing the Product Enhancements, Data migration, UAT, Training and Go-live activities.
- Conduct review and validate the Product Enhancements and SAP Maximo Integration development.
- Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
Delivery Manager
Wipro Ltd.
3 2014 - 5 2017
- EAM for 60 million assets and 70,000 business users.
- Leading the Implementation team, involved in rolling out the solution for 170 locations.
- Setting up a standard process for managing the Data migration, UAT, Training and Go-live activities
- Studying the source documents and preparing the Data Modelling Requirements Document, SOPs for performing the following activities – Data Capture, Data Validation, Data Upload, Post Upload Data Validation –for capturing the Master and Transaction Data for 40 different aircraft fleets + 15 different types of Guided Weapons + 15 different types of Radar + 30 different types of other assets such as AB, AFLS, ATC, DG Set, EW, Communication & IT, MT, etc.
- Conduct Workshops, discussions with the key stakeholders on regular basis to keep momentum in the implementation exercise being carried out in all 170 locations.
- Development of the Automation Tool for carrying out the following activities – Data Capturing, Data validation, Data upload and Post Upload Data Validation.
Delivery Manager
Infosys Technologies Ltd.
11.2012 - 02.2014
- Program management of large, complex business programs to deliver digitally enabled solutions
- Worked with leading utilities clients and managed complex change initiatives and offered solutions
- Delivering Proof of Concepts, Presentation of Product Offerings to prospects
- Preparing RFP response and providing support to sales team in preparing the quote
- Conducted the Process Confirmation session with the business users.
- Involved in the preparation of feature list, estimation, planning and product road map definition
- Developed and maintained knowledgeable and productive team of employees.
Senior Project Manager
Ramco Systems Ltd.
06.2001 - 10.2012
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Project Management – Project Planning, Effort estimations, Resource management, Metrics Collection, Status reporting and tracking.
- Liaison extensively with external and (or) internal clients for Project activities.
- Performed and Documented Gap & Impact Analysis.
Understood business requirement from customers for enhancements & customizations. - Prototyped and constructed the screens with customers.
Cost benefits analysis. - Prepared test cases for the System Integration Testing and execution.
Education
Post Graduate Diploma In Business Administration -
Symbiosis Centre For Distance Learning
Bachelor Of Technology (Aeronautical Eng.) -
M.I.T, Anna University
Skills
- Delivery Management
- Project Scheduling
- Business Analysis
- Requirements Gathering
- Software Development Lifecycle
- Cost Estimation
- User Acceptance Testing
- Application support
Certification
PMP
Key Deliverables
- Providing Business Consulting and Implementation Services to Customers in IBM Maximo Asset Management Solution for Utilities, Transportation, and Aerospace and Defense Domain and Ramco ERP / EAM Solution
- Gathering & Defining Business Requirements for the Implementation of ERP/ EAM Solution to improve Business Processes and translating the Business Requirements into Systems Solution by preparing Solution Requirements Specifications document
- Preparing Business Blue Print (BBP) for the business streams. Streamlining operational process in the form of Process and functional automation thereby reducing inefficiencies and improving Business Value of the programs
- Identifying functional gaps between the Solution and Product and providing the Enhancement list for carrying out the Product Enhancements
- Studying Operational Reports and Business Analytics Reports of customers and standardizing the formats and requirements
- Preparing User Acceptance Test Case Document with reference to Solution Requirements Specification Document and vetting it with Customer
- Conducting Training on Ramco ERP Solution, IBM Maximo Asset Management Solution to the training staff of clients for easy training of end users
- Development of the Automated Tool for carrying out the Data Migration Activities for migrating the Master / Transaction Data from manual or legacy systems to Ramco ERP Solution, EAM / IBM Maximo Asset Management Solution
- Having insights exposure of Software Product Development Life Cycle, Test Life Cycle & Defect Life Cycle and executing them in accordance with software development & testing models for various projects
- Involved in managing End-to-End Service Delivery for various projects contributing Multi-million revenue Projects within distributed teams
- Organizing and managing resources for the project that entails creating estimates for the project, work breakdown structure, project plan, contingency plan & schedules, identifying risks within defined scope, quality, time and cost constraints
- Preparing the Project Deliverables such as Product Portfolio Documents, Project Work Plans, Resource Schedules, resource mix analysis, Project Budgets, Risk/issues lists and slippage tracking schedules, etc
- Providing guidance for the projects and its requirements to the clients over the technology, processes and applications while updating them on the regular project related developments
- Maintaining cross functional coordination to ensure project completion within specified quality, cost and timelines and ensuring strict observance thereof including handling of project closeout
- Collaborate with the team members, senior management and Client to maintain a continuous stream of information regarding the project status and progress
- Interfacing with key clients and gathering feedback to introduce Product /Process Enhancements to improve Product Performance Delivery
- Developing and leading multi-skilled team to ensure timely delivery of the projects and organized well-structured training programs to enhance skill sets and create awareness of the latest developments
- Involved in developing business strategy plan, managing budgets, reviewing financial performance and developing strategic delivery plan for accounts within the sector
- Key player in analysis, development, and implementation of strategic business plans & policies, ensuring organizational growth, targeting maximum profitability & cost effectiveness
- Involving in planning strategically and analysing the basic requirements while setting up the technical infrastructure of the project while reviewing the project proposals
- Providing technical leadership while estimating and evaluating the effort/schedules and managing the team and its grievances while training them on the project architectures
Strengthareas
- Complex Asset Management Domain Consulting
- Requirement Elicitation & Analysis
- Business Process Management
- Integrated System Validation
- Process Excellence
- Product Development
- Application Support
- Enterprise Class Project Implementation
- Delivery Management
- Budgeting / Resource Management
- Technology Deployment and Delivery
- Business Process Improvement
Professional Highlights
- Received various Awards & Appreciations like “Best Delivery Team”, “Master Mind Award”, “Trailblazer Award for Best Team”, “Complex Large Project Delivery Award” in Wipro for managing the Implementation Activities (performed in 170 sites) for one of the largest deal in Wipro within India.
- “Best Lean Project Award” in Wipro for automating the Data Migration for 170 sites
- Certificate of Appreciation as “Quality Assurance & Support” for one of the Airline/MRO project’s Software Testing at Ramco Systems
- Certificate of Appreciation as “Functional Expert on Ramco ERP / EAM” at Ramco Systems
- Award of “Pride @ Ramco” for development & testing of mission critical enhancement project which resulted in attaining Zero defect in customer UAT
- Appreciation letter from CFO, PHI for the excellent on-site support
- Appreciation letter from COO, Ramco for the excellent customer support
Recommendation
Available on request
Languageproficiency
Tamil & English
Personal Information
Date of Birth: 08/15/1980
References
Available on request
Projects
New Airport Terminal, Trichy, India, India, Delivery Manager, 05/24, Present, Leading the support team and validating the data center network management system, Setting up a standard process for managing the IT support, Conduct review and validate the Access Control Management System MLAM (Linear Asset) 33KV Project – Implementation of IBM Maximo Asset Management Solution for Utilities, Malaysia, SME, 06/17, 04/24, Leading the Requirements team and documented the business processes requirements and SAP Maximo Integration requirements, Setting up a standard process for managing the Product Enhancements, Data migration, UAT, Training and Go-live activities, Conduct review and validate the Product Enhancements and SAP Maximo Integration development Defense Project – Implementation of IBM Maximo Asset Management Solution for Aviation & Other Assets, India, Delivery Manager, 03/14, 05/17, EAM for 60 million assets and 70,000 business users, Leading the Implementation team, involved in rolling out the solution for 170 locations, Setting up a standard process for managing the Data migration, UAT, Training and Go-live activities, Studying the source documents and preparing the Data Modelling Requirements Document, SOPs for performing the following activities – Data Capture, Data Validation, Data Upload, Post Upload Data Validation –for capturing the Master and Transaction Data for 40 different aircraft fleets + 15 different types of Guided Weapons + 15 different types of Radar + 30 different types of other assets such as AB, AFLS, ATC, DG Set, EW, Communication & IT, MT, etc., Conduct Workshops, discussions with the key stakeholders on regular basis to keep momentum in the implementation exercise being carried out in all 170 locations, Development of the Automation Tool for carrying out the following activities – Data Capturing, Data validation, Data upload and Post Upload Data Validation Presales support for Sales and Billing Solution for Telecom, Program Manager cum Presales Consultant, Java, DB2, India, 10/12, 02/14, Program management of large, complex business programs to deliver digitally enabled solutions, Worked with leading utilities clients and managed complex change initiatives and offered solutions, Delivering Proof of Concepts, Presentation of Product Offerings to prospects, Preparing RFP response and providing support to sales team in preparing the quote, Conducted the Process Confirmation session with the business users, Involved in the preparation of feature list, estimation, planning and product road map definition Aveos, Aveos, Canada, SME, 12/09, 09/12, Project Management – Project Planning, Effort estimations, Resource management, Metrics Collection, Status reporting and tracking, Liaison extensively with external and (or) internal clients for Project activities, Performed and Documented Gap & Impact Analysis, Understood business requirement from customers for enhancements & customizations, Prototyped and constructed the screens with customers, Performed roll-out activities for go-live El Al – Implementation of Ramco EAM, EL AL Airlines, Israel (Onsite), Project Manager cum Senior Consultant [Implementation], Java, J2EE, SQL 2008, 03/08, 11/09, Project Management – Project Planning, Effort estimations, Resource management, Metrics Collection, Status reporting and tracking, Liaison extensively with external and (or) internal clients for Project activities, Performed and Documented Gap & Impact Analysis, Understood business requirement from customers for enhancements & customizations, Prototyped and constructed the screens with customers, Cost benefits analysis, Prepared test cases for the System Integration Testing and execution Phase 5 Change Request - Ramco ERP, Petroleum Helicopters Inc, U.S, Project Lead [Development of Phase 3], Java, J2EE, Oracle 9i, 05/07, 02/08, Project Management – Project Planning, Effort estimations, Resource management, Metrics Collection, Status reporting and tracking, Played Major role in the blue printing, requirement analysis & preparing requirement traceability matrix (this includes blue printing for aircraft and component reliability), Prepared test cases for the functional requirements, Reviewed of the Unit Test Cases, System Test Case, End to End Test Case and provide feedback, Reviewed testing Artifacts and other deliverables pertaining to the development, Maintained Onsite and offshore coordination Post Go-live Support – Ramco ERP Solution, Petroleum Helicopters Inc, U.S, Project Lead (Onsite), Java, J2EE, Oracle 9i, 02/06, 04/07, Managed Requirement Analysis. Analyze current workflows, process flows and recommend process improvements, Involved in Functional testing of the personalized modules, Involved in extensive interactions with the customers for impact analysis of change requests, functional clarifications and presentations, Coordinated the offshore support team to prioritize and complete the work as per SLA, Conducted training on enhancements to the Customer Key Personnel, Produced training materials (User Guides, Presentations), Documented Test Execution – Results and Defects, Tracked Defect to its closure, Communicated status of Test Progress to Customer Project Manager Product Development - Ramco ERP Solution for Utilities (Power Transmission & Distribution), India, Requirements Engineer / Project Lead (Testing), Java, J2EE, Oracle 9i, 04/05, 01/06, Project Management – Project Planning, Effort estimations, Resource management, Risk Management, Defect Prevention, Metrics Collection, Status reporting and tracking, Monitored the Defect lifecycle during testing lifecycle & to maintain the defect profile document, Played Major role in requirement analysis & preparing requirement traceability matrix, Prepared test plan, test cases & test data setup for the functional requirements, Reviewed Test Artifacts and other deliverables pertaining to the business for the module, Performed Regression Testing, review & support, Involved in Work allocation and tracking, Maintained Onsite and offshore coordination, Participated in Training and Mentoring, Performed Quality review of deliverables Product Testing - Ramco ERP Solution, Ruag, Switzerland, Conair, Canada, Testing & Customer Support Lead, Java, J2EE, Sql, 10/04, 03/05, Gathered Requirements and Analyzed the Scope of Testing, Managed Preparation of System test plan in accordance with the Requirements, Involved in Preparation of Test Cases for Manual Testing (Functional testing), Assigned work for the team members and monitoring the same towards the completion, Prepared test Summary report after completion of testing for a release to customer Client Support - Ramco ERP Solution, Boeing, US, Ruag, Switzerland, Testing Engineer & Customer Support, Java, J2EE, Sql, 05/03, 09/04, Functional Support for the development of Flight Contract, Flight Assignment, Flight Routing, Flight Tracking & Flight Billing product, Customer Support - Handling customer queries and on site clarifications, Performed regression testing, Prepared System test plan in accordance with the Requirements, Prepared Test Cases for Manual Testing (Functional testing), Setup the test environments for various integration components, Determined defects and follow up of the defects lifecycle, Designed and Executed test cases Product Develpoment - Ramco ERP Marshall, Indian Airlines, India, Developer, VC++, Sql, 06/01, 04/02, Development of application enhancements, Fixing of defects, Performed Unit Testing and Regression Testing
Timeline
Delivery Manager
Keegosys IT Pvt Ltd.
06.2017 - 04.2024
Delivery Manager
Infosys Technologies Ltd.
11.2012 - 02.2014
Senior Project Manager
Ramco Systems Ltd.
06.2001 - 10.2012
Delivery Manager
CYGNUSA Technologies
5 2024 - Current
Delivery Manager
Wipro Ltd.
3 2014 - 5 2017
Post Graduate Diploma In Business Administration -
Symbiosis Centre For Distance Learning
Bachelor Of Technology (Aeronautical Eng.) -
M.I.T, Anna University
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