Grace Stenglein
Knoxville
Summary
Dynamic Property Manager with a proven track record at Trinity Bell Properties, excelling in maintenance coordination and tenant relations. Skilled in compliance monitoring and property marketing, I effectively resolved tenant concerns, enhancing satisfaction and retention. Known for attention to detail and strong communication, I ensure properties meet high standards of quality and service.
Overview
4
4
years of professional experience
Work History
Property Manager
Trinity Bell Properties
08.2023 - Current
- Conducted regular property inspections, identifying maintenance needs and ensuring compliance with regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed tenant relations, addressing concerns and ensuring satisfaction.
Server
Soccer Taco
06.2023 - 03.2025
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Crab Du Jour
05.2021 - 09.2023
- Provided exceptional customer service by assisting guests with menu selections and dietary preferences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and adhered to safety and sanitation standards in food handling and serving practices.
- Communicated effectively with team members to streamline service processes and enhance guest satisfaction.
Education
Psychology
University of Tennessee
Knoxville, TN05-2026
Skills
- Property Management
- Maintenance coordination
- Compliance monitoring
- Apartment maintenance
- Property marketing and promotion
Timeline
Property Manager
Trinity Bell Properties
08.2023 - Current
Server
Soccer Taco
06.2023 - 03.2025
Server
Crab Du Jour
05.2021 - 09.2023
Psychology
University of Tennessee
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