Gracia Steele Alequin
Memphis
Summary
A well- qualified Non-Profit Program and/or Agency Manager with experience in the following: HUD Special Needs Housing , Mental Illness, HIV/AIDS, Disabled and Elderly Populations, seeks new challenges to improve quality of life and empower sustainability through leadership in Program Development, Program Management and Social Service Implementation.
Overview
30
30
years of professional experience
Work History
Service Coordinator
Wesley Living Corporation
01.2020 - Current
- Provides resources for the elderly and disabled in HUD housing
- Certified in Social Security and TNSHIP for Medicare, Medicaid and TNCare
Marriage Counseling - Life Coach/Skills Development, Implementation, Training
Unleashing Your Potential, LLC
01.2017 - 01.2020
- Grant Writing Seminar for Non-Profits/ Grant Writing
Permanent Supportive Housing (PSH) - Case Service Coordinator
Case Management Inc.
01.2016 - 01.2017
- Manages 3 PSH housing facilities
- Maintains records, including: HMIS, VI-SPDATS, VOD, VOH, all state, city and agency required documentation.
- Presentations on Life Skills and Mental Health Education Trainings
Case Manager
Case Management Inc.
01.2014 - 01.2016
- Maintains a caseload of 50+ mentally ill individuals
- Provides Recovery Plans, and encourage compliance with treatment options
Housing Coordinator
Behavioral Health Initiatives
01.2011 - 01.2013
- Manages 2 group homes
- Manages 2 mentally disabled apartment complexes
Patient Advocate
Continuum Healthcare - Memphis Community Mental Health Center
01.2008 - 01.2011
- Markets the Partial Hospitalization Program for the severely and persistent mentally-ill in the community, Prescreens, Admissions
- Provide resources and access to other services, i.e. housing, insurance and wellness programs through presentations to agencies, hospitals and individuals
Resident Services Coordinator
Memphis Towers
01.2005 - 01.2008
- Provides linkages and services to mentally -ill, disabled, elderly, all special needs populations within this HUD subsidized property.
- Provides access to Medicaid and Medicare
- Established a Wellness Center on-site, complete with a FNP, Physical Therapist and routine education presentations
Director of Housing Operations
Friends for Life, Inc.
01.2001 - 01.2004
- Management of a HUD Shelter plus Care program
- Management of a HUD Transitional Housing Program
- Developed program for Tenant Based Rental Assistance
- Staff, Facility and Budget supervision
Executive Director
New Jersey Buddies, HIV/AIDS Resource Center
Hackensack
01.2000 - 01.2001
- Financial Management
- Program Management
- Board Development
- Grant Writing
- Awarded - $125,000 Transportation Grant from Ryan White Title II
- Awarded - $350,000 HOPWA Housing Grant
- Staff, Facility and Budget Supervision
Director of Compliance and Quality Assurance, and Education
Friends for Life, Inc.
01.1996 - 01.2000
- Governed contracts with Tennessee Department of Mental Health and Retardation, HUD, Assisi Foundation and other stake-holders to guarantee compliance with all regulations.
- Provided Training to all staff and directors on specified subjects for Quality Assurance
- Wrote Policy and Procedure Manual on Handling Blood Borne Pathogens in the Workplace
- Supervised three (3) educators
- Trained most educators with all of the agencies in the mid-south on HIV/AIDS Presentation through use of American Red Cross HIV/AIDS 101 Instructor Course
- Gathered statistics and evaluation information for the state grant
- Attended Statewide Consortium Meetings
Education
Masters - Public Administration
Argosy University
07.2014
Bachelors - Behavioral Sciences and Psychology
Christian Brothers University
Associates - Financial Management
State Technical Institute at Memphis
Skills
- Program Management
- Agency Management
- Program Development
- Contract Management
- Social Service Resources
- Service Coordination
- Case Management Supervision
- Grant Writing/Training
- Marketing and Outreach
- Health Education
- Case management
- Resource coordination
- Grant writing
- Regulatory compliance
- Data management
- Client advocacy
- Mental health education
- Program management
- Crisis intervention
- Effective communication
- Training development
- Outcome evaluation
- Public speaking
- Conflict resolution
- Resource utilization
- Record preparation
- Program follow-up and assessment
- Needs assessment
- Individualized service plans
- Meeting facilitation
- Proficiency in office programs
- Community liaison
- Telephone communication
- Community resource expertise
- Customer expectation management
- Accurate recordkeeping
- Service monitoring and evaluation
- Ongoing client support
- Notetaking and documentation
- Team leadership
- Detail orientation
- MS office expertise
- Interpersonal communication
- Sustainability strategies
- Operational efficiency
- Reliability
- Resource allocation
- Relationship building
- Program evaluation
- Process analysis
- Problem-solving aptitude
- Risk management
- Adaptability
- Idea development and brainstorming
- Forecasting
- Time management
- Teamwork and collaboration
- Issue research
- Process improvement
- Performance management
Career Quality Measurement
- American Red Cross, Financial Development- Grantsmanship, 1990
- United Way of Greater Memphis, Loaned Executive, 1991
- American Red Cross, National Faculty for Workplace HIV/AIDS Education, 1992
- American Red Cross, Instructor Trainer, Trainer, 1992
- Grant reviewer for National Institute of Mental Health, 1993
- American Red Cross HIV/AIDS Statewide Network - Tennessee, Director, 1992
- American Red Cross HIV/AIDS Statewide Network - Arkansas, Director, 1994
- HOPWA Grant Facilitator Training, 2003
- President’s Award, 2005, American Assoc. of Service Coordinators
- Professional Service Coordinator Certification, Ohio State University, 2007
Timeline
Service Coordinator
Wesley Living Corporation
01.2020 - Current
Marriage Counseling - Life Coach/Skills Development, Implementation, Training
Unleashing Your Potential, LLC
01.2017 - 01.2020
Permanent Supportive Housing (PSH) - Case Service Coordinator
Case Management Inc.
01.2016 - 01.2017
Case Manager
Case Management Inc.
01.2014 - 01.2016
Housing Coordinator
Behavioral Health Initiatives
01.2011 - 01.2013
Patient Advocate
Continuum Healthcare - Memphis Community Mental Health Center
01.2008 - 01.2011
Resident Services Coordinator
Memphis Towers
01.2005 - 01.2008
Director of Housing Operations
Friends for Life, Inc.
01.2001 - 01.2004
Executive Director
New Jersey Buddies, HIV/AIDS Resource Center
01.2000 - 01.2001
Director of Compliance and Quality Assurance, and Education
Friends for Life, Inc.
01.1996 - 01.2000
Masters - Public Administration
Argosy University
Bachelors - Behavioral Sciences and Psychology
Christian Brothers University
Associates - Financial Management
State Technical Institute at Memphis