Gracie Davenport
Chattanooga
Summary
I’m a super friendly, energetic, friendly, and outgoing, hardworking, and determined person. I click in almost every environment i’m put into. I love learning new things and pride myself on being as knowledgeable as i can be in my workplace. I also enjoy getting along with my coworkers and believe it’s important to have fun while also getting things done in a timely manner
Overview
4
4
years of professional experience
Work History
Server
Jay Alexander
Chattanooga
10.2025 - 04.2026
- Trained new staff on service protocols and menu items.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
Server
Sweet Treats Ice Cream
Chattanooga
08.2024 - 11.2025
- Delivered excellent customer service in a fast-paced ice cream shop.
- Assisted customers with menu selections and special requests.
- Prepared and served a variety of ice cream flavors and toppings.
- Maintained cleanliness and organization of dining and service areas.
- Handled cash transactions efficiently at the register.
- Trained new staff on service protocols and menu items.
- Resolved customer concerns promptly to enhance satisfaction levels.
- Provided excellent customer service to ensure satisfaction.
Cafe Worker
Tasty donuts
Chattanooga
09.2022 - 08.2023
- Prepared and decorated donuts for sale, enhancing product appeal.
- Stocked and organized inventory to ensure smooth service flow.
- Collaborated with team to ensure timely service during busy hours.
- Followed food safety guidelines to ensure product quality.
- Engaged with customers to foster a positive and inviting atmosphere.
- Prepared coffee and pastries following standard recipes.
- Maintained cleanliness of workstations and dining areas.
- Assisted customers with orders and provided menu recommendations.
- Operated cash register and handled customer transactions accurately.
Education
East Hamilton High School
Chattanooga, TennesseeSome College (No Degree) - Nursing
University of Tennessee At Chattanooga
Chattanooga, TennesseeSkills
- Customer service
- POS operation
- Cash handling
- Menu knowledge
- Food safety compliance
- Customer engagement
- Inventory management
- Team collaboration
- Conflict resolution
- Time management
- Communication skills
- Attention to detail
- Service efficiency
- Menu item recommendation
- Food inspection
- Responsible beverage service
Affiliations
- I spend most of my time with my friends or my boyfriend who is a big golfer so we spend a lot of our time out on the course
Timeline
Server
Jay Alexander
10.2025 - 04.2026
Server
Sweet Treats Ice Cream
08.2024 - 11.2025
Cafe Worker
Tasty donuts
09.2022 - 08.2023
East Hamilton High School
Some College (No Degree) - Nursing
University of Tennessee At Chattanooga