Gracie Deskins
Johnson City
Summary
Assisted individuals in crisis as a counselor on the suicide prevention line. Provided compassionate support and care to those in need. Demonstrated strong active listening and communication skills.
Overview
2027
2027
years of professional experience
Work History
Crisis Counselor
Frontier Health
Johnson City, TN
2025 - Current
- Provided crisis intervention through active listening and emotional support to clients in distress.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for individuals facing crises.
- Conducted risk assessments to identify immediate needs and appropriate interventions for clients at risk of harm.
- Trained and mentored junior counselors on best practices in crisis management and client engagement techniques.
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
Cashier
Food City
Piney Flats, TN
02.2022 - 2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- I also work as a uscan attendant also known as self checkout attendant. I help customers ring items that they need help with.
- I work as a Gas and Go attendant.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Burger King
Piney Flats, TN
05.2018 - 04.2021
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
Education
Associate Degree - Early Childhood Education
Northeast State Community College
Blountville, TN05.2024
High School Diploma -
Sullivan East High School
Bluff City, TN05.2020
Skills
- Suicide prevention
- De-escalation techniques
- Safety planning
- Documentation and reporting
- Coping methods
- Attention to detail
- Excellent communication
- Active listening
- Emotional support
Education
false
Timeline
Cashier
Food City
02.2022 - 2024
Cashier
Burger King
05.2018 - 04.2021
High School Diploma -
Sullivan East High School
Crisis Counselor
Frontier Health
2025 - Current
Associate Degree - Early Childhood Education
Northeast State Community College