Grant Troxel
Murfreesboro
Summary
Dedicated professional with exceptional customer service skills in fast-paced environments. Proven ability to enhance guest experiences through effective communication and teamwork.
Overview
7
7
years of professional experience
Work History
Cryptologic Linguist
Army National Gaurd
Nashville, TN
01.2026 - Current
- Analyzed foreign communications to extract critical intelligence and assess potential threats.
- Translated and transcribed complex documents, ensuring accuracy in content and context.
- Collaborated with team members to enhance linguistic capabilities through training and knowledge sharing.
- Developed language proficiency programs to improve operational effectiveness within units.
Server/Bartender
Red Robin
Mount Juliet, TN
07.2025 - 07.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations to enhance guest dining experience.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Reconnaissance Cavalry Scout
Department Of Defense Army
Sweetwater, TN
11.2019 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shift Supervisor
Red Robin
Murfreesboro, TN
07.2023 - 07.2025
- Supervised daily operations to ensure compliance with quality standards and company policies.
- Trained and mentored staff on best practices for customer service and food safety.
- Managed inventory levels, reducing waste through efficient stock control procedures.
- Coordinated shift schedules to optimize labor efficiency and maintain service levels.
Server/Bartender
Red Robin
Murfreesboro, TN
07.2023 - 07.2025
- Managed cash register operations, ensuring accurate transactions and reporting.
- Adapted quickly to changing priorities during peak hours, enhancing workflow efficiency.
- Supported team members by training new hires on service protocols and standards.
- Resolved guest concerns promptly, contributing to positive dining experiences and repeat business.
Education
Associate of Arts - Mandarin Chinese And International Business
University of Tennessee
Knoxville, TNNo Degree - Economics
Columbia State Community College
Columbia, TNSkills
- Critical thinking
- Customer Service
- Food/Beverage Knowledge
- Open source intelligence
- Collaborative teamwork
- Data entry
Languages
Chinese (Mandarin)
Professional Working
Timeline
Cryptologic Linguist
Army National Gaurd
01.2026 - Current
Server/Bartender
Red Robin
07.2025 - 07.2026
Shift Supervisor
Red Robin
07.2023 - 07.2025
Server/Bartender
Red Robin
07.2023 - 07.2025
Reconnaissance Cavalry Scout
Department Of Defense Army
11.2019 - 12.2025
Associate of Arts - Mandarin Chinese And International Business
University of Tennessee
No Degree - Economics
Columbia State Community College