Grayson Whitlock
Knoxville
Summary
I am a bike mechanic offering strong customer service skills and expertise diagnosing problems based on customer complaints or concerns. Effective in instructing users on proper bike maintenance functions.
I am organized and dependable at managing multiple priorities with a positive attitude. Most of my previous jobs have been while in school and I have excelled in both school and the work place.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bike Mechanic
University of Tennessee, Knoxville
08.2024 - Current
- I work at the University of Tennessee Knoxville's campus bike shop.
- I help students, faculty, and staff learn to fix and maintain their bikes.
- I maintain our shop rental fleet witch consists of commuter, road, and mountain bikes.
Camp Counselor
Camp Arrowwood
06.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of excited campers safely through variety of camp activities, including mountain biking, ropes courses, and water sports.
- I helped create an awesome cabin environment where campers had enough of a schedule to get plenty of sleep, but also plenty of fun.
Technology Support
Alcoa City Schools
08.2022 - 05.2023
- I worked for my high school fixing the school issued computers and troubleshooted technical problems in classrooms.
- I learned how to diagnose and repair simple laptops
- I learned how ethernet connections worked and how to organize ethernet closets.
Education
Bachelor of Science - Civil Engineering
The University of Tennessee, Knoxville
Knoxville, Tennessee12-2027
High School Diploma -
Alcoa High School
Alcoa, TN05-2023
Skills
- Customer service Throughout all the positions I have worked, I have interacted with customers to some degree and believe that I can provide information with a great degree of hospitality
- Teamwork and collaboration Throughout high school and college I have worked on many group projects and feel confident that I work well with others
- Problem-solving abilities All of the previous positions have required creative problem solving From homesick campers to expensive and complicated bikes, I have had to improvise and use critical thinking to solve problems at work
Leadership Experience
I have served on the leadership council for 2 different clubs at UTK, the naturalist club and students promoting environmental action in Knoxville(SPEAK). I help plan events that connect students to the local ecosystem. We go on fun and educational hikes that help expand students understanding of their appalachian environment. I am the volunteer coordinator for SPEAK and help coordinate creek clean ups.
Accomplishments
- One of my biggest goals going into college was to go car free for all 4 years. 2 years in and I am loving the car free life. I can use my bike or the bus the get basically anywhere in knoxville. I understand Knoxville's mobility flaws in more detail and see ways to improve the city!
- I am also very close to getting senior bike mechanic status, which means I have almost learned enough to not only preform, but teach, all important mechanic skills.
- While high school was a few years ago, I am still proud to say that I got all A's even while taking AP and honors classes.
- I have earned dean's list every semester at UTK
Certification
- Certified SOLIDWORKS Associate. I passed a computer aided design test that certifies my knowledge of how to use Soildworks 3D modeling software.
Timeline
Bike Mechanic
University of Tennessee, Knoxville
08.2024 - Current
Camp Counselor
Camp Arrowwood
06.2024 - 08.2024
Technology Support
Alcoa City Schools
08.2022 - 05.2023
Bachelor of Science - Civil Engineering
The University of Tennessee, Knoxville
High School Diploma -
Alcoa High School
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