Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Maynard

Senior Management Executive
Manhattan,KS

Summary

Dynamic leader and strategic planner with a proven track record at American Heating and Cooling, Inc., excelling in customer relationship management and strategic planning. Leveraged exceptional communication and problem-solving abilities to exceed annual goals and expand client base. Expert in team leadership and performance analysis, ensuring operational excellence and financial growth.

Overview

23
23
years of professional experience

Work History

New Construction/Residential Account Executive

American Heating and Cooling, Inc.
01.2010 - Current

Streamlines project fiscal requirements. Direct design, budget, costs and customer relations with the new construction/residential accounts department. Efficiently manages account management for improved efficiency and productivity. Spearheads efforts to resolve customer complaints, achieving swift resolutions and maintaining positive relationships. Negotiates favorable contract terms for both the company and the client, ensuring long-term partnerships. Works closely with cross-functional teams such as sales, billing and technical support to address client concerns efficiently. Leverages strong time-management skills in managing multiple accounts simultaneously without compromising quality or attention to detail. Expands client base through effective communication and relationship building strategies. Successfully exceeds Manage the sales and marketing department; while achieving occupancy and revenue goals through direct selling, community outreach, and external business development. Consults with prospects and family members to determine care needs.

Builds productive relationships with industry partners and referral sources.

Works closely with the management/owners to develop sales strategies to successfully exceed annual company goals.

HVAC Department Instructor

Miller-Motte Technical College
01.2009 - 01.2012

Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.

Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.

Boosted student performance by providing individualized support and targeted feedback.

Initiated new learning methods, eliminating instructional gaps and improving comprehension. Tested and evaluated students on materials presented in workshops and new learning methods, eliminating instructional gaps and improving comprehension. Applied various teaching aids to minimize learning gaps and instruct and motivate student. Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness. Increased student motivation by developing engaging lesson plans that catered to various learning styles.

Owner/Managing Parter

Tri-County Heating and Cooling
01.2002 - 01.2010

Managed day-to-day business operations.

Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Consulted with customers to assess needs and propose optimal solutions.

Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Implemented marketing strategies to increase brand awareness and attract new customers.

Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Established foundational processes for business operations.

Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

Education

Bachelor of Arts - History

The Citadel, The Military College of South Carolin
Charleston, SC

MBA - Public Administration

The University of LaVerne
Laverne, CA

Skills

  • Team leadership
  • Performance analysis
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Decision-making
  • Self motivation
  • Product knowledge
  • Customer relationship management
  • Goal setting
  • Professionalism
  • Strategic planning

Timeline

New Construction/Residential Account Executive

American Heating and Cooling, Inc.
01.2010 - Current

HVAC Department Instructor

Miller-Motte Technical College
01.2009 - 01.2012

Owner/Managing Parter

Tri-County Heating and Cooling
01.2002 - 01.2010

Bachelor of Arts - History

The Citadel, The Military College of South Carolin

MBA - Public Administration

The University of LaVerne
Gregory MaynardSenior Management Executive