Griffin Brewer-Mackay
Hendersonville
Summary
Detail-oriented professional with expertise in data analysis and customer service. Strong ability to collaborate within a team while driving initiatives that enhance operational effectiveness and Client/Customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grill Operator
Waffle House
Hendersonville
05.2023 - 11.2023
- Worked as both a part of a highly co-operative team and as shift lead while cooking food.
- Worked checking stock and fulfilling material need for next shift employees.
- Dealt with customer disturbances and complaints without major incident.
Administrative Assistant and Data Analyst
Shameless Nails
Hendersonville
01.2021 - 07.2022
- Analyzed monthly expenditures and made recommendations to cut the company's monthly spending by 25% while retaining the quality of the product and efficiency of production.
- Created and managed a database using SQL, Excel, and R.
- Fulfilled 1,000+ customer orders on or ahead of schedule by mixing custom batches of manicure dip powder, filling jars, and shipping via USPS.
Education
High school diploma -
Beech High School
Hendersonville, TN05.2021
Some College (No Degree) - International affairs
Volunteer State Community College
Galatin, TNSkills
- Tableau
- SQL
- R programming language
- Python
- Pivot tables
- Salesforce
- Excel
- Google Docs
- Presentation skills
- Sales
- Customer/Client outreach
- General Data Analysis
- Inventory management
- Customer service
- Database management
- Order fulfillment
- Data analysis
- Food safety
- Effective communication
- Team collaboration
- Quality assurance
- Project coordination
- Financial Analysis
- Political Analysis
- Data Analytics Steps
- Business Analysis
- Data Collection and Management
- Data Modeling
- Conflict Resolution
- Personnel Management
Certification
Google Data Analytics Certificate, 02/01/23, Learned key analytical skills (data cleaning, analysis, & visualization) and tools (spreadsheets, SQL, R programming, Tableau), Gained a clear and refined understanding of how to clean and organize data for analysis, and complete analysis and calculations using spreadsheets, SQL, and R programming, Trained in how to properly and professionally visualize and present data findings in dashboards, presentations, and commonly used visualization platforms
Timeline
Grill Operator
Waffle House
05.2023 - 11.2023
Administrative Assistant and Data Analyst
Shameless Nails
01.2021 - 07.2022
High school diploma -
Beech High School
Some College (No Degree) - International affairs
Volunteer State Community College
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