Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haas Snelling

Knoxville

Summary

Detail-oriented fine dining server experienced in delivering elevated guest experiences through refined service, strong wine and spirits knowledge, and an ability to anticipate and exceed guest expectations.

Overview

4
4
years of professional experience

Work History

Agent

Hometown Insurance Group
Seymour, TN
02.2025 - Current
  • Advise clients on personal and commercial insurance needs
  • Build strong client relationships through communication and trust
  • Recommend customized solutions based on client needs
  • Handle high-volume interactions with accuracy
  • Solve complex coverage scenarios
  • Maintain professionalism and meet production goals

Food and Beverage Server

The Lonesome Dove Western Bistro
08.2024 - Current
  • Provide attentive, high-touch service in a refined fine dining environment
  • Apply in-depth wine knowledge to recommend pairings
  • Guide guests through premium liquor selections and upsell
  • Build rapport and anticipate guest needs
  • Maintain timing, pacing, and presentation standards
  • Collaborate with team for seamless service

Luxury Food and Beverage Server

Conrad Los Angeles – Hilton Hotels
03.2022 - 02.2023
  • Delivered high-end service in a luxury dining environment with strong attention to detail
  • Executed full-service dining steps including greeting, order taking, serving, and table maintenance
  • Maintained polished presentation standards consistent with luxury hospitality expectations
  • Collaborated with team members to ensure seamless and elevated guest experiences
  • Provided personalized service to meet and exceed guest expectations

Education

GED -

Walters State Community College
Morristown, TN

Skills

  • Fine Dining Service & Guest Experience
  • Wine Knowledge & Pairing
  • Premium Liquor & Upselling
  • Attention to Detail
  • Team Collaboration
  • Time Management
  • Problem Solving

Timeline

Agent

Hometown Insurance Group
02.2025 - Current

Food and Beverage Server

The Lonesome Dove Western Bistro
08.2024 - Current

Luxury Food and Beverage Server

Conrad Los Angeles – Hilton Hotels
03.2022 - 02.2023

GED -

Walters State Community College
Haas Snelling