Highly organized Support Staff Member well versed in providing administrative and clerical support. Considered valuable team player and hardworking professional.
Responsible and reliable Club Lead manages day-to-day reception duties, answering phones, fielding inquiries and responding to emails. Skilled at providing direct support in word processing, data entry and filing documents. Possesses strong problem-solving skills, attention to detail and capacity to multitask while meeting tight deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Staff
Boys And Girls Club Of The Tennessee Valley
04.2021 - Current
Assisted Parents with navigating company website.
Attended training sessions to stay updated on procedures and services.
Answered telephone and assisted callers by providing information or directing to appropriate employee.
Followed up with Parents to verify satisfaction and address outstanding concerns.
Trained and supervised employees on office policies and procedures.
Team Member
Hamock's Perkadeli
05.2019 - 04.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Worked different stations to provide optimal coverage and meet production goals.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Associate of Science - Science
Pellissippi State Community College
Knoxville, TN
12.2021
High School Diploma -
Clinton High School
Clinton, TN
05.2019
Skills
Resource Conservation
Organize Files
Computers and Technology
Multitasking and Time Management
Community Integration
Field Trip Supervision
Behavior Redirection
Staff Assignments
Employee Communications
Staff Assistance
Opening and Closing Procedures
Project Schedule Coordination
Certification
CPR Certified
First Aid Certified
Timeline
Lead Staff
Boys And Girls Club Of The Tennessee Valley
04.2021 - Current
Team Member
Hamock's Perkadeli
05.2019 - 04.2021
Associate of Science - Science
Pellissippi State Community College
High School Diploma -
Clinton High School
CPR Certified
First Aid Certified
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