Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hailey Bowers

Charleston,TN

Summary

Professional with demonstrated strengths in customer service, time management. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Food Delivery

Doordash
01.2021 - 01.2024
  • Streamlined food delivery process for improved meal quality and timely service.
  • Ensured accuracy in order processing, reducing errors and minimizing delays in food delivery.

Food Delivery

Spark Delivery
01.2021 - 01.2024
  • Improved delivery efficiency with meticulous planning and route optimization.
  • Achieved high levels of punctuality, consistently arriving at destinations as scheduled.

Hairstylist

Great Clips
03.2016 - 01.2018
  • Explained salon services and pricing to help clients with budget and hair care decisions.
  • Maintained neatness of service waiting areas.
  • Greeted new arrivals and delivered excellent customer service.
  • Booked client appointments and coordinated schedule with salon receptionist.
  • Built and preserved strong client relationships to increase return visits.
  • Monitored industry trends and continued education to remain competitive in local market.
  • Scheduled appointments for clients over phone or in-person.
  • Processed payments, entering sales in register for prompt customer service.

Customer Service Representative

Cresswells's Garage
09.2012 - 01.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Education

High School Diploma -

Sequoyah High School
Soddy Daisy, TN
01.2011

Welding Certification -

Chattanooga State
Chattanooga, TN
01.2012

Cosmetology

Chattanooga State
Chattanooga, TN
01.2016

Skills

  • Appointment Coordination
  • Customer service
  • Customer Consultation
  • Time management
  • Quick Learner
  • Customer consulting
  • Problem resolution
  • Professional telephone demeanor
  • Microsoft outlook
  • QuickBooks experience
  • Call management

Certification

  • Licensed Cosmetogy 2016-Current
  • Welding Certified - 2012

Timeline

Food Delivery

Doordash
01.2021 - 01.2024

Food Delivery

Spark Delivery
01.2021 - 01.2024

Hairstylist

Great Clips
03.2016 - 01.2018

Customer Service Representative

Cresswells's Garage
09.2012 - 01.2016

High School Diploma -

Sequoyah High School

Welding Certification -

Chattanooga State

Cosmetology

Chattanooga State

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Hailey Bowers