Dedicated professional with strong customer relations skills. Experienced in providing exceptional service and support while managing multiple tasks efficiently. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Receptionist
Budget Transmissions
Knoxville, TN
02.2026 - Current
Scheduled appointments and coordinated service requests for customers.
Greeted clients warmly, providing exceptional customer service and support.
Handled cash transactions accurately, processing payments and receipts diligently.
Managed multi-line phone system, directing calls to appropriate departments efficiently.
Cashier
Dick's Sporting Goods, Inc
Alcoa, TN
04.2025 - 02.2026
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balance during shifts.
Assisted customers with product inquiries and selections.
Handled returns and exchanges in accordance with company policies.
Helped customers complete purchases, locate items, and join reward programs.
Server
Cheddar's Scratch Kitchen
Maryville, TN
07.2023 - 04.2025
Delivered exceptional guest service in fast-paced dining environment.
Managed food and beverage orders accurately, ensuring timely delivery to guests.
Trained new servers on menu offerings and restaurant procedures to enhance team performance.
Collaborated with kitchen staff to address customer special requests and dietary restrictions effectively.
Retail Sales Associate
Target
Old Hickory, TN
02.2023 - 07.2023
Assisted customers in product selection, enhancing overall shopping experience.
Maintained inventory accuracy through regular stock counts and organization.
Collaborated with team members to execute promotional displays effectively.
Trained new associates on sales techniques and customer service best practices.
Resolved customer inquiries and complaints, ensuring satisfaction and retention.
Pharmacy Technician
CVS Pharmacy
Knoxville, TN
10.2021 - 02.2023
Processed prescriptions accurately and efficiently using pharmacy management software.
Assisted pharmacists with medication selection and patient consultations to enhance service quality.
Managed inventory levels, ensuring timely restocking of medications and supplies.
Educated patients on proper medication usage and potential side effects to improve adherence.