Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Burkhardt

Knoxville

Summary

Dedicated professional with strong customer relations skills. Experienced in providing exceptional service and support while managing multiple tasks efficiently. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Receptionist

Budget Transmissions
Knoxville, TN
02.2026 - Current
  • Scheduled appointments and coordinated service requests for customers.
  • Greeted clients warmly, providing exceptional customer service and support.
  • Handled cash transactions accurately, processing payments and receipts diligently.
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.

Cashier

Dick's Sporting Goods, Inc
Alcoa, TN
04.2025 - 02.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balance during shifts.
  • Assisted customers with product inquiries and selections.
  • Handled returns and exchanges in accordance with company policies.
  • Helped customers complete purchases, locate items, and join reward programs.

Server

Cheddar's Scratch Kitchen
Maryville, TN
07.2023 - 04.2025
  • Delivered exceptional guest service in fast-paced dining environment.
  • Managed food and beverage orders accurately, ensuring timely delivery to guests.
  • Trained new servers on menu offerings and restaurant procedures to enhance team performance.
  • Collaborated with kitchen staff to address customer special requests and dietary restrictions effectively.

Retail Sales Associate

Target
Old Hickory, TN
02.2023 - 07.2023
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained inventory accuracy through regular stock counts and organization.
  • Collaborated with team members to execute promotional displays effectively.
  • Trained new associates on sales techniques and customer service best practices.
  • Resolved customer inquiries and complaints, ensuring satisfaction and retention.

Pharmacy Technician

CVS Pharmacy
Knoxville, TN
10.2021 - 02.2023
  • Processed prescriptions accurately and efficiently using pharmacy management software.
  • Assisted pharmacists with medication selection and patient consultations to enhance service quality.
  • Managed inventory levels, ensuring timely restocking of medications and supplies.
  • Educated patients on proper medication usage and potential side effects to improve adherence.

Education

No Degree - Forensic Science

Pellissippi State Community College
Knoxville, TN
12-2025

High School Diploma -

Bearden High School
Knoxville, TN
06-2021

Skills

  • Time management
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Service-oriented mindset
  • Professional and polished presentation
  • Attention to detail

Timeline

Receptionist

Budget Transmissions
02.2026 - Current

Cashier

Dick's Sporting Goods, Inc
04.2025 - 02.2026

Server

Cheddar's Scratch Kitchen
07.2023 - 04.2025

Retail Sales Associate

Target
02.2023 - 07.2023

Pharmacy Technician

CVS Pharmacy
10.2021 - 02.2023

No Degree - Forensic Science

Pellissippi State Community College

High School Diploma -

Bearden High School
Hailey Burkhardt