Heithem BARGAOUI
Analytic chemsitry Engineer
Tunis
Profil professionnel
With over 25 years of professional experience, I am currently Area manager at HTDS IAC, where I lead the integration of cutting-edge analytical solutions. I leverage my expertise in analytical chemistry, biotechnology, and instrumentation to address our clients' strategic needs. My career also includes a role as Sales Director at HTDS, where I contributed to the company's growth for nearly two decades. My goal is to deliver innovative and tailored solutions while fostering collaboration and excellence within my team.
Vue d'ensemble
24
24
years of professional experience
5
5
years of post-secondary education
Expérience
Area Manager
HTDS IAC
Tunis
2025.01 - Actuel
- Leading a sales team and a customer service team, managing schedules and roadmaps, evaluating the quality of work provided, training staff.
- Organizing promotional events to attract new customers and retain existing ones.
- Participation in the selection, welcoming and integration of new employees in the sector.
- Analysis of field and customer feedback, identification of reasons for dissatisfaction and areas for improvement.
- Conducting professional and annual interviews with employees, managing career development.
- Monitoring individual and collective performance, identifying talent within the team.
IAC Division director
HTDS IAC
Tunis
2019.01 - 2024.12
- Rapid adaptation to different interlocutors and different situations.
- Organizing work by prioritizing tasks in order to meet expectations and respect deadlines.
- Contribute to daily operations by working efficiently and productively with all the service and sales team members.
- Participation in team projects, demonstrating an ability to work collaboratively and effectively.
- Reporting anomalies or difficulties encountered to management to allow for a quick resolution.
- Transmission and communication of information to employees in a clear manner to facilitate the continuity of operations.
Sales Manager
HTDS IAC
Tunis
2008.01 - 2018.12
- Negotiating with key clients to conclude contracts and ensure their long-term satisfaction.
- Monitoring sales force performance to measure and improve the effectiveness of sales activities.
- Developing the customer portfolio through the implementation of loyalty and targeted prospecting strategies.
- Managing a team of sales representatives to achieve sales targets and develop revenue.
- Regular activity reporting to management, communication of sales results, updates on ongoing projects.
- Facilitating sales meetings to present new products or services and their strengths.
- Development and implementation of business strategies to increase market share across different segments.
- Analysis of field feedback and customer feedback, identification of reasons for dissatisfaction and areas for improvement.
- Participation in exhibitions and events to promote the company's products and services.
- Preparation of Business Reviews, establishment of the business plan for new offers, market monitoring.
Technical Sales Engineer
HTDS IAC
Tunis
2003.08 - 2007.12
- Negotiating and concluding contracts with clients, ensuring compliance with agreed conditions.
- Building loyalty among existing customers through regular follow-up and personalized service.
- Developing a relationship of trust with clients with a view to building loyalty.
- Training customers on the technical and functional characteristics of the products sold.
- Technical presentation and demonstration of products and services to potential clients.
- Providing technical guidance to customers in product selection.
Laboratory Manager
Pharmaghreb (Pharma company)
Tunis
2000.08 - 2003.07
- Coordination of the team's daily activities, management of the schedule and distribution of tasks.
- Training new arrivals in work procedures.
- Implementation of quality policy, document management, audits, handling of non-conformities and continuous improvement.
- Management of the budget and resources allocated to the laboratory.
- Supervision and coordination of laboratory activities to ensure efficiency and quality of results.
- Supervision of storage, inventory and sample management operations.
- Management of the installation and maintenance of laboratory equipments and infrastructure.
- Implementation of investigations to identify the origin of anomalies or non-compliant results.
- Organizing internal training courses to facilitate the skills development of employees.
Formation
Analytical chemistry and instrumentation Engineer - Analytical Chemistry
Faculty of Sciences of Tunis.
Tunis 1995.09 - 2000.06
Compétences
- Chemical, physical and biological analytical techniques : LC - LCMSMS - GC - GCMSMS - AAS - ICP - ICPMS - CHNSO- FTIR - NIR - UV- XRF - XRD - TA - RTPCR - Sequencer - Cytometry - Dissolution - Pharma physical testing - Electrochemistry - Particle size - Zeta - TOC - Environment - Nuclear - Microwave
- Markets : Pharmaceutical - Food - Environment - Petrochemical - Life science - research - Academic - Mining - Nuclear medicine
- Brands : Waters - PerkinElmer - Leco - MalvernPanalytical - Sotax - Thermofisher - Mettler - Veolia - Lemerpax - Berghoff - Stanhpe seta - Scavini - Palmsens
Informations complémentaires
- Running : Active member of a club for 10 years
- 7 marathons : Paris, Sevilla, vienna, Tunis
- Passion for Padel and tennis
- Community activities : vice president of Association tunisienne des Ingénieurs chimistes
Langues
Français
Bilingue
Anglais
Courant
Arabe
Langue maternelle
Affiliations professionnelles
Thierry Barbier
Chronologie
Area Manager
HTDS IAC
2025.01 - Actuel
IAC Division director
HTDS IAC
2019.01 - 2024.12
Sales Manager
HTDS IAC
2008.01 - 2018.12
Technical Sales Engineer
HTDS IAC
2003.08 - 2007.12
Laboratory Manager
Pharmaghreb (Pharma company)
2000.08 - 2003.07
Analytical chemistry and instrumentation Engineer - Analytical Chemistry
Faculty of Sciences of Tunis.
1995.09 - 2000.06