Behzad Tayyar
Nashville
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Resourceful Shop Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training, and customer service that ensure operational excellence. Excel in leadership, problem-solving, and communication, leveraging these soft skills to drive team performance and enhance customer satisfaction.
Motivated Shop Manager with experience in all facets of retail operations. Strengths lie in strategic planning, team leadership and customer service. Proven track record of implementing process improvements that increase efficiency and enhance profitability. Committed to fostering positive work environments and driving business growth.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
Work History
Shop Manager
Aezy detailing
Nashville
11.2023 - Current
- Managed daily operations of detailing shop and ensured efficient workflow.
- Trained staff on best practices for vehicle cleaning and detailing processes.
- Oversaw inventory management, including ordering supplies and tracking usage.
- Provided excellent customer service and addressed client inquiries effectively.
- Implemented safety protocols to maintain a clean and safe work environment.
- Maintained equipment and tools, ensuring they were in good working condition.
- Monitored staff performance and provided feedback and guidance as necessary.
- Resolved customer complaints promptly and professionally.
- Responded to customer inquiries in a timely manner.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Maintained high standards of customer service throughout the store.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
- Performed monthly audits of store operations.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
Restaurant Manager
Gyro shop
Smyrna
01.2021 - 11.2023
- Managed daily restaurant operations and staff scheduling effectively.
- Trained and supervised team members on service standards and procedures.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Ensured compliance with health and safety regulations throughout the restaurant.
- Developed menus in collaboration with chefs to enhance customer offerings.
- Handled customer inquiries and resolved complaints promptly and professionally.
- Implemented promotional strategies to increase guest engagement and visibility.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Ensured compliance with all food safety regulations and sanitation standards.
- Assisted with kitchen preparation during peak times as needed.
- Optimized profits by controlling food, beverage and labor costs.
- Adhered to all health department regulations regarding food storage and preparation.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Cane Ridge High School
Antioch, TNSkills
- Inventory management
- Staff training
- Customer service
- Equipment maintenance
- Operations management
- Safety protocols
- Complaint resolution
- Quality control
- Budgeting and forecasting
- Team supervision
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Performance monitoring
- Tax and payroll
- Point of sale systems
- Visual merchandising
- Sales analysis
- Employee motivation
- Policy enforcement
- Brand representation
- Employee management
- Cafe inventory
- Employee scheduling
- Health and safety
- Budget leadership
Languages
English
Full Professional
Timeline
Shop Manager
Aezy detailing
11.2023 - Current
Restaurant Manager
Gyro shop
01.2021 - 11.2023
Cane Ridge High School