Haley Fields
Franklin
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
First Watch
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Manager
Maniac's
08.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction by ensuring high-quality service delivery.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Nurse Technician
Willamson Medical Center
03.2023 - 12.2023
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Maintained patient stability by checking vital signs and weight.
- Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
Education
Bachelor of Science - Chemistry
Belmont University
Nashville, TN05.2026
Associate of Applied Science - Chemistry
Columbia State Community College
Columbia, TN05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- Cleanliness standards
- Professional Appearance
- Food Running
- Order Accuracy
- Supply Restocking
- Table Bussing
- Guest Engagement
Timeline
Nurse Technician
Willamson Medical Center
03.2023 - 12.2023
Server
First Watch
05.2022 - Current
Manager
Maniac's
08.2019 - Current
Bachelor of Science - Chemistry
Belmont University
Associate of Applied Science - Chemistry
Columbia State Community College
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