Haley Strain
Knoxville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Intern
Retro Fitness
West Palm Beach
05.2024 - 08.2025
- Set specific goals for projects to measure progress and evaluate end results.
- Developed and documented operational procedures to ensure efficient operations.
- Worked closely with IT personnel on troubleshooting technical issues related to business software.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored operations and reviewed records and metrics to understand company performance.
- Participated in the planning and execution of special projects.
- Assisted in developing long-term plans for improving overall efficiency within the organization.
- Participated in weekly team meetings to discuss project statuses and operational challenges.
- Analyzed data to provide insights into the current operations and identify areas of improvement.
Kickboxing Instructor
Kick And Fit Club
01.2024 - 05.2024
- Boosted class participation by creating fun, challenging workout routines tailored to participants'' needs.
- Provided constructive feedback on form and technique during one-on-one lessons, enhancing clients'' overall skillset.
- Upheld all facility, instructional, and compliance requirements.
- Modified routines to fit different skill levels.
- Increased member retention through consistent feedback, encouragement, and progress tracking.
- Promoted a safe and inclusive environment by enforcing gym policies and ensuring proper use of equipment.
- Maintained peak physical condition and current knowledge of instructional techniques to better serve students and promote fitness.
Babysitter
Mutual Friend
05.2023 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Waitress
The Front Porch Piano Bar
06.2022 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Operations Manager
Loveshack Juicery
05.2020 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
Education
Bachelor of Science - Public Health And Entrepreneurship
University of Tennessee
Knoxville, TN05.2026
High School Diploma -
York High School
York Beach, ME06.2022
Skills
- Continuous professional development
- First Aid and CPR Certification
- Class Instructor
- Motivational Strategist
- Personal training experience
- Goal Setting and Progress Tracking
- Motivational and Inspirational
- Time Management
- Customer Service
- Leadership and Coaching
- Flexibility and Adaptability
- Cooperative Attitude
Accomplishments
- Supervised team of 20 staff members.
- Received consistent positive remarks for quality of care.
- Achieved client's personal fitness goals through effectively helping with creating appropriate workout plans.
- Cared for 2 children ages 3 and 7.
- Trained and mentored multiple employees.
Certification
- NASM Certified Personal Trainer (Currently Enrolled)
- ABC Server Training Certificate (Tennessee)
Languages
2
Weightlifting, Hiking, Running, Walking, Basketball, Kickboxing, Traveling
Heavily involved with extracurricular activities related to fitness. Additionally, spending time outdoors (walking, running, and hiking) and improving personal fitness goals is one of my primary personal goals.
Growing up, I was involved with multiple competitive basketball teams and continue serving my passion for the sport by attending intramural events, and spending time on my skills during my free time.
Furthermore, weightlifting is one of my favorite hobbies. I work on a 5-6 day workout split, committed to reaching my goals and obtaining more knowledge to provide to different clients.
Lastly, I find enjoyment in traveling as I have spent many years exploring new places and have moved to six different states across the United States.
Skills
Timeline
Operations Intern
Retro Fitness
05.2024 - 08.2025
Kickboxing Instructor
Kick And Fit Club
01.2024 - 05.2024
Babysitter
Mutual Friend
05.2023 - 08.2023
Waitress
The Front Porch Piano Bar
06.2022 - 08.2023
Operations Manager
Loveshack Juicery
05.2020 - 05.2022
- NASM Certified Personal Trainer (Currently Enrolled)
- ABC Server Training Certificate (Tennessee)
Bachelor of Science - Public Health And Entrepreneurship
University of Tennessee
High School Diploma -
York High School
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