Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Server
Agave & Rue
Chattanooga
03.2025 - Current
Provide exceptional customer service in a fast-paced restaurant
Maintain cleanliness and organization of dining areas throughout shifts.
Work as part of a team helping where I can and ensuring everything runs as smooth as possible
Took customer orders and ensured accurate food delivery to tables.
Operated POS terminals to input orders, split bills, and calculate totals.
PANTRY CHEF
STIR
10.2018 - 03.2019
Ensured optimal freshness of ingredients through regular inspections and rotations within the pantry storage system
Assisted in training new hires and ensuring consistent quality across all dishes prepared.
Improved efficiency within the kitchen environment by anticipating needs of fellow chefs and providing necessary support where needed.
Maintained a clean and organized pantry, adhering to strict sanitation standards and regulations.
ASSISTANT MANAGER
THE ICE CREAM SHOW
02.2015 - 10.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels.
Generated repeat business through exceptional customer service.
SHIFT LEADER
THE ICE CREAM SHOW
01.2011 - 02.2015
Maintained a clean and safe work environment
Enhanced customer satisfaction through prompt and courteous
Served as a reliable point-of-contact for upper management when needed.
Inspector De Calidad at Industrializadora Integral del Agave S.A.P.I. de C.V.Inspector De Calidad at Industrializadora Integral del Agave S.A.P.I. de C.V.