Hannah Barnwell
Tazewell
Summary
Motivated Deposit Specialist with hands-on experience assisting customers with account openings, deposit products, and account maintenance. Brings strong attention to detail, organization, and a commitment to providing excellent customer service.
Overview
10
10
years of professional experience
Work History
Deposit Specialist
Commercial Bank
Knoxville, TN
09.2023 - Current
- Open and maintain consumer deposit accounts by consulting with customers to identify financial needs and recommend appropriate account types
- Accurately collect, review, and process required documentation to ensure compliance with banking regulations
- Input and verify customer information in banking systems to create and manage accounts
- Assist customers with account services including online banking setup, debit card issuance, and account education
- Open and service additional products such as Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and safe deposit boxes
- Update and maintain customer account records, including address, name, and contact information changes
- Run a cash drawer daily in addition to deposit specialist duties which includes: Completing customer transactions, accurate drawer balancing and cash handling and building customer relationships
Delivery Driver
DoorDash
Knoxville, TN
06.2022 - 09.2023
- Completed on-time deliveries
- Operated vehicle safely in highly congested areas with no traffic violations
- Delivered packages to customer doorsteps and business offices
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
Counselor
YMCA
Knoxville, TN
08.2019 - 08.2022
- Supervising children in a safe and nurturing environment, ensuring their well-being and development
- Conducting program activities that are culturally relevant and developmentally appropriate
- Setting up and breaking down rooms, cleaning up areas, and returning materials to storage as needed
- Traveling to other schools to fill in when needed
Cashier Team Lead
Bath and Body Works
Middlesboro, KY
08.2016 - 12.2019
- Quickly and accurately counted drawers at start and end of each shift
- Assisted customers by answering questions and fulfilling requests
- Processed both cash and card purchases and returns
- Restocked and organized merchandise
- Trained team members on cash register operation and cash handling
- Set up new sales displays each month with fresh merchandise
Sales Associate
Dollar General
Harrogate, TN
08.2015 - 09.2016
- Helped customers locate products
- Stocked products on the sales floor
- Organized racks and shelves to maintain store visual appeal
Education
High School Diploma -
Claiborne Highschool
New Tazewell, TN5 Years of Education - Counseling Psychology
Lincoln Memorial University
Harrogate, Tennessee, TNSkills
- Documentation management
- Customer relations
- Deposit and withdrawal management
- Data inputting
- Problem-solving
- Multitasking and organization
- Cash handling expertise
- Account updating
- Attention to detail
- Phone etiquette
Timeline
Deposit Specialist
Commercial Bank
09.2023 - Current
Delivery Driver
DoorDash
06.2022 - 09.2023
Counselor
YMCA
08.2019 - 08.2022
Cashier Team Lead
Bath and Body Works
08.2016 - 12.2019
Sales Associate
Dollar General
08.2015 - 09.2016
High School Diploma -
Claiborne Highschool
5 Years of Education - Counseling Psychology
Lincoln Memorial University