Hannah Ellis
Harriman
Summary
Adept at blending strong relationship-building abilities with key skills in patient advocacy and data confidentiality, I have enhanced client satisfaction and streamlined operations across roles, including a pivotal position at Highland Rivers Health. My background encompasses improving patient care as an Elderly Caretaker and driving business success as the owner of Hannah's Tanning Hut.
Overview
25
25
years of professional experience
Work History
Elderly Caretaker
Family Of Patient
Knoxville
2023.06 - Current
- Assisted elderly with daily living activities and physical therapies.
- Encouraged elderly to engage in people-centered activities and participate in community.
- Read and wrote shift reports and care notes for continuity of care.
- Reported signs of elderly abuse and witnessed misappropriation to supervisor.
- Maintained clean, safe, and well-organized patient environment.
- Cooked
- Recorded client status progress and challenges in logbooks and reports.
- Assisted clients with maintaining good personal hygiene.
Owner
Hannah's Tanning Hut
2011.10 - 2023.05
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
Trade Assistant
Export Trade Service
2003.04 - 2005.04
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Answered client calls promptly and detailed conversation and correspondence in [Software] system for manager to review.
- Researched and promptly tackled problems, resulting in decreased resolution times and rise in customer retention.
Human Resources Assistant
Highland Rivers Health
2001.07 - 2003.03
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Human Resources Assistant
Mohawk Industries Inc
1999.10 - 2001.07
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Education
Associate of Applied Business -
University of Phoenix
Tempe, AZ2009
High School Diploma -
Dalton High School
Dalton, GA05.2000
Skills
- Data Confidentiality
- Basic Housekeeping
- Relationship Building
- Patient Advocacy
- Client Documentation
- Business Owner
- Personal hygiene assistance
- Housekeeping tasks
- Dementia care
- Transportation services
Affiliations
Hope Nation Organization - Childhood Cancer Awareness
Timeline
Elderly Caretaker
Family Of Patient
2023.06 - Current
Owner
Hannah's Tanning Hut
2011.10 - 2023.05
Trade Assistant
Export Trade Service
2003.04 - 2005.04
Human Resources Assistant
Highland Rivers Health
2001.07 - 2003.03
Human Resources Assistant
Mohawk Industries Inc
1999.10 - 2001.07
Associate of Applied Business -
University of Phoenix
High School Diploma -
Dalton High School