A diligent leader skilled in strategic planning, team development, and adept at recruiting and training employees at all levels to meet customer and business demands. Articulate, forward-thinking, and resourceful in addressing unique needs.
Overview
7
7
years of professional experience
Work History
Owner
Privy Clear Advertising
08.2023 - Current
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Meta Certified
Conducted target market research to discover customer needs and analyze competitor trends.
Project Manager
Skender-Newton Realty
05.2021 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Achieved project deadlines by coordinating with contractors to manage performance.
Prepared and submitted project invoices for review and approval.
Developed and initiated projects, managed costs, and monitored performance.
Employee of the Month February 2023, March 2023, November 2023
"Bomb Award" recipient June 2023
Inside Sales Associate
Averitt Express
03.2017 - 04.2021
Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
Introduced multimodal products to consumers and promoted products currently in stock to increase sales volumes.
Identified consumer interests and key market identifies for new accounts.
Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
Assisted with creating scripts and responses for consumer interaction.