Hannah Kirby
McMinnville,TN
Summary
Dedicated and detail-oriented social services professional with experience in patient intake, substance use treatment, behavioral health, and case management. Adept at conducting assessments, managing patient data, and coordinating care to improve clinical outcomes. Passionate about patient advocacy, community outreach, data-driven decision-making, and optimizing healthcare processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intake Counselor
Journey Pure at the River - Regard Recovery
08.2023 - 04.2025
- Conducted comprehensive intake assessments, including suicide risk evaluations.
- Facilitated patient orientation and explained facility rules and treatment expectations.
- Administered drug screenings and breathalyzer tests upon admission.
- Oversaw case management duties and assisted in patient retention strategies.
- Maintained accurate documentation, ensuring compliance with regulatory standards.
Office Administrator
Becky Glover Tax Services
09.2022 - 08.2023
- Managed payroll processing and financial reporting for multiple clients.
- Filed various tax documents, including sales, fuel, and business taxes.
- Assisted in business start-up applications and maintained bookkeeping records.
- Conducted compliance audits and prepared year-end tax documentation.
Psychiatric Technician
Volunteer Behavioral Health
09.2018 - 09.2022
- Supervised and supported patients in a crisis stabilization unit.
- Led therapeutic group sessions and engaged patients in recovery planning.
- Conducted intake procedures, including admissions and vital sign monitoring.
- Ensured patient safety through regular wellness checks and environmental upkeep.
Education
Associate of Science -
Motlow State Community College
High School Diploma - undefined
Warren County High School
Social Work Student -
East Tennessee State University
Skills
- Patient Intake & Assessment
- Case Management & Coordination
- Clinical Documentation & Compliance
- HIPAA & Confidentiality Compliance
- Data Analysis & Outcome Evaluation
- De-escalation & Advocacy
Certification
- CPR / AED / First-Aid Certification
- Narcan Training
Additional Work Experience
Peer Support Specialist Assistant | Ridgeview Behavioral Health | February 2020 - May 2020
- Provided emotional and practical support to individuals in recovery.
- Assisted clients with setting and achieving recovery goals.
- Facilitated peer support group discussions and activities.
- Helped individuals access community resources and support services.
Assistant Groomer | Happy Tails Grooming | October 2020 - March 2021
- Assisted with bathing and drying dogs to prepare them for grooming.
- Maintained cleanliness and organization of the grooming area.
- Provided gentle handling to ensure a comfortable experience for pets.
- Assisted groomer with basic tasks as needed.
Psychiatric Technician | Volunteer Behavioral Health | September 2018 - June 2019
- Supervised and supported patients in a crisis stabilization unit.
- Led therapeutic group sessions and engaged patients in recovery planning.
- Conducted intake procedures, including admissions and vital sign monitoring.
- Ensured patient safety through regular wellness checks and environmental upkeep.
Office Assistant | Glover Primary Care | May 2017 - December 2017
- Entered patient data accurately into electronic systems and maintained up-to-date medical records.
- Supported front desk administrative tasks.
- Answered phones and directed calls appropriately.
- Assisted with filing, scanning, and organizing confidential documentation.
- Supported the clinical team with various clerical duties to ensure smooth office workflow.
Office Assistant | Bratcher, Horton, & Associates | January 2013 - May 2016
- Performed basic clerical tasks such as filing, data entry, and organizing documents.
- Answered phones and directed calls appropriately.
- Assisted with assembling tax documents and scanning paperwork.
- Maintained cleanliness and organization of office areas.
- Provided general support to office staff as needed.
Timeline
Intake Counselor
Journey Pure at the River - Regard Recovery
08.2023 - 04.2025
Office Administrator
Becky Glover Tax Services
09.2022 - 08.2023
Psychiatric Technician
Volunteer Behavioral Health
09.2018 - 09.2022
High School Diploma - undefined
Warren County High School
Associate of Science -
Motlow State Community College
Social Work Student -
East Tennessee State University
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