Hannah Mcfalls
Knoxville
Summary
Developed skills in strategic planning, community engagement, and team leadership within dynamic and collaborative environment. Focused on transitioning to new field where these skills can drive success and innovation. Dedicated to fostering positive environments and achieving impactful results.
Seasoned Club Manager runs smooth day-to-day business operations. Well-versed in overseeing staff members, managing suppliers and taking full control of budget. Brings industry best practices to every area while delivering on operational, financial and strategic goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Knoxville Racquet Club
Scott Patrick
08.2018 - Current
- Front Desk, Childcare, Lifeguarding, Swim Lessons, Swim Coaches
- Front Desk: Handled cash and credit card payments with accuracy, Answered phones professionally in accordance with organizational protocols, Greeted visitors warmly and ensured they had a positive experience, Answered questions about organization and provided callers with address, directions, and other information.
- Childcare: Provided daily care for children ranging from 7 months to 7 years of ages, ensuring safety and well-being at all times, Developed and implemented age-appropriate educational activities, including art projects, reading, and outdoor play,
- Lifeguarding: Monitored pool area for safety, ensuring compliance with all safety rules and regulations, Enforced safety guidelines and protocols, including pool depth limits, diving restrictions, and other safety practices., Maintained a constant, vigilant watch over swimmers, including both adults and children, during peak hours
- Swim lessons: Developed personalized lesson plans based on individual student needs and goals, focusing on improving stroke technique, endurance, and water safety, Encouraged students to overcome fear of water and provided positive reinforcement to build confidence, Worked with parents to communicate progress and address concerns related to their child’s development.
- Swim Coaches: Organized and led team meetings, motivational talks, and training camps to enhance team unity and mental preparedness, Supervised assistant coaches, providing mentorship and guidance on training methods and coaching philosophy, Conducted one-on-one training sessions to address individual performance needs, emphasizing technique correction and strength building.
Orientation Leader
Tennessee Wesleyan University
10.2023 - 08.2024
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Assisted with transition to college life by providing one-on-one support.
- Assisted new students with course registration and academic advising, streamlining their transition to college life.
- Worked closely with faculty members to ensure accurate information was disseminated during orientation sessions.
- Fostered welcoming environment for new students, reducing anxiety and improving college adaptation.
- Organized campus tours that highlighted key facilities and resources, aiding students in navigating their new environment.
Education
Tennessee Wesleyan
Athens, TNHigh School Diploma -
Central High School
Knoxville, TN05-2023
Skills
- Membership growth
- Facility management
- Budgeting expertise
- Fundraising initiatives
- Team motivation
- Performance management
- Teamwork
- Problem-solving
- Time management
- Multitasking Abilities
- Organizational skills
- Active listening
- Verbal and written communication
Certification
- First Aid Certification
- Lifeguarding Certification - American Red Cross.
Languages
sign Language
Elementary
Timeline
Orientation Leader
Tennessee Wesleyan University
10.2023 - 08.2024
Knoxville Racquet Club
Scott Patrick
08.2018 - Current
Tennessee Wesleyan
High School Diploma -
Central High School
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