Hannah Reyes
Clinton
Summary
Results-driven professional with over 4 years of experience in fast-paced, customer-facing roles, including leadership in food service and administrative environments. Proven ability to lead teams, streamline operations, and deliver exceptional customer experiences. Strong communicator and problem-solver, currently pursuing a Bachelor's in Psychology, with long-term goals in business leadership and management.
Overview
5
5
years of professional experience
Work History
Starbucks Partner
Starbucks
Clinton
10.2025 - Current
- Cultivated long-term relationships with existing clients through consistent communication efforts .
- Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Hostess
The Cheesecake Factory
Huntington Beach
08.2024 - 05.2025
- Streamlined daily operations by coordinating tasks across staff, improving productivity by 15%
- Implemented strong customer engagement strategies that increased loyalty program participation
- Trained new employees on company service standards and customer interaction best practices
Library Assistant / Receptionist / Gym Front Desk
Earlham College
Richmond
01.2021 - 01.2024
- Assisted in daily operations, inventory, and customer inquiries in fast-paced environments
- Maintained the organization of materials and supplies, ensuring operational efficiency.
- Developed strong multitasking skills across customer service and administrative support
Assistant Manager
Burger King
Clinton
06.2023 - 09.2023
- Managed kitchen and front-end operations while ensuring a clean, welcoming environment
- Recognized for helping raise the store's cleanliness and customer service rating to 94%
- Trained peers on order accuracy and speed during peak hours
Crew Member/Assistant Manager
Mcdonald's
Clinton
05.2021 - 06.2023
- Delivered exceptional customer service while managing register, food prep, and shift support
- Maintained store cleanliness and created a welcoming space for returning customers
- Took initiative in resolving customer concerns and supporting coworkers under pressure
Education
Bachelor of Arts - Psychology
Grand Canyon University
Phoenix, AZ12.2025
High School Diploma -
Ramona High School
Ramona, CA01.2021
Skills
- Team leadership
- Staff training
- Customer experience management
- Inventory management
- Stock management
- Point of sale systems
- Organizational management
- Time management
- Front-end operations
- Conflict resolution
- Multitasking
- Team building
- Customer service
Timeline
Starbucks Partner
Starbucks
10.2025 - Current
Hostess
The Cheesecake Factory
08.2024 - 05.2025
Assistant Manager
Burger King
06.2023 - 09.2023
Crew Member/Assistant Manager
Mcdonald's
05.2021 - 06.2023
Library Assistant / Receptionist / Gym Front Desk
Earlham College
01.2021 - 01.2024
Bachelor of Arts - Psychology
Grand Canyon University
High School Diploma -
Ramona High School