Hannah Webb
Memphis
Summary
Team player with strong organizational skills focused on the details. Fast learner with an open mind able to bring fresh ideas to the table. Dedicated and self-directed with diverse experience in organizations of all sizes and across multiple industries. Technologically-savvy with proven ability to quickly master new software and systems. Excellent communication and team collaboration skills to deliver complex projects in deadline-driven environments. Methodical and highly organized with good prioritization and planning abilities.
Overview
10
10
years of professional experience
Work History
Shipping/Administrative Office Manager
Aiken's Airplanes
05.2021 - Current
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of company.
- Oversaw office inventory activities by ordering and stocking items for outgoing shipments, as well as items for daily office needs.
- Oversaw daily packaging and shipping responsibilities of outbound orders.
- Updated reports, managed accounts, and generated reports for company database.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Created organized filing systems to manage department documents.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Organized and updated databases, records and other information resources.
- Identified opportunities to streamline processes and improve office operations and efficiency.
General Secretary
Buckskin Farms
06.2015 - 04.2021
- Drafted professional memos and letters to support business objectives and growth.
- Provided clerical support to company by copying, faxing, and filing documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor's - Psychology
Idaho State University
Pocatello, ID05.2018
Associate - Business
Idaho State University
Pocatello, ID05.2018
Skills
- Problem Solving
- Active Listening
- Time Management
- Organized and detailed oriented
- Office administration
- Document management
- Organizational leadership
- Database administration
- Documentation and control
- Policy and procedure modification
- Account reconciliation
Timeline
Shipping/Administrative Office Manager
Aiken's Airplanes
05.2021 - Current
General Secretary
Buckskin Farms
06.2015 - 04.2021
Associate - Business
Idaho State University
Bachelor's - Psychology
Idaho State University
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