Hariharan
Chennai
Summary
Adept in strategic planning and quality assurance, I significantly enhanced software reliability at Intellect Design Arena through rigorous functional and regression testing. My collaborative approach and expertise in bug tracking led to improved testing methodologies, directly impacting product success. My tenure across various technical roles underscores a proven track record in software implementation and fostering teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Test Engineer
Intellect Design Arena
07.2022 - Current
- Supported successful product launches with thorough end-to-end testing of all features and components.
- Enhanced software quality by identifying and resolving critical defects before product release.
- Improved testing processes by implementing new test strategies and methodologies.
- Provided comprehensive reporting of test results to stakeholders, enabling informed decision making.
- Collaborated with development teams for seamless integration of testing efforts, resulting in faster issue resolution.
- Expert in testing Modules like Deposit,Locker,CASA Accounts, Payments.
- Collaborated with cross-functional teams to ensure seamless product development and launch.
- Supporting BAU related Tickets to find RCA with Collaborated with Development Team.
Testing Engineer
Wondersoft Private
11.2019 - 07.2021
- Improved software quality by conducting comprehensive testing, including functional, performance, and regression tests.
- Established robust test environments that accurately mirrored production systems for accurate results and reliable performance assessments.
- Provided technical support to development teams and debugged test systems.
- Obtained components, supplies and equipment to support testing.
Functional Consultant
Mykris SDN BHD ( On Site For Winsar)
10.2018 - 09.2019
- Professionally interacted with clients to assess business requirements and determine software needs.
- Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
- Increased system stability through rigorous testing and validation of software enhancements before deployment.
- Conducted gap analyses to identify areas of improvement in existing systems or processes, leading to increased productivity and user satisfaction.
- Developed and implemented reports and presentations for key stakeholders and senior management.
- Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex business challenges.
Technical Support Engineer
Finatel Technologie
11.2017 - 06.2018
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
Technical Support Engineer
Winsar Info Soft
12.2016 - 11.2017
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
Desktop Support Engineer
Netlinx India Pvt Ltd
03.2015 - 06.2016
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Configured hardware, devices, and software to set up work stations for employees.
- Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
- Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Anna University
Kanchipuram04.2014
Skills
- Strategic Planning
- Software Implementation
- Bug tracking
- Functional Testing
- Smoke Testing
- Quality Assurance
- Application testing
- Database Testing
- User Acceptance Testing
- Test Planning
- Teamwork mindset
- Manual Testing
- Regression Testing
- Black Box Testing
Certification
- CSTE - Certified Software Test Engineer
Timeline
Product Test Engineer
Intellect Design Arena
07.2022 - Current
Testing Engineer
Wondersoft Private
11.2019 - 07.2021
Functional Consultant
Mykris SDN BHD ( On Site For Winsar)
10.2018 - 09.2019
Technical Support Engineer
Finatel Technologie
11.2017 - 06.2018
Technical Support Engineer
Winsar Info Soft
12.2016 - 11.2017
Desktop Support Engineer
Netlinx India Pvt Ltd
03.2015 - 06.2016
Bachelor of Engineering - Electronics And Communications Engineering
Anna University
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