Hariram Prakash

• Zeno Health is an omnichannel pharmacy. It has 200+ offline stores and has e-pharma web and mobile applications where users can order medicines.
• Their web application uses node js, express framework in the backend for both the web application as well as the admin panels. The web application uses a vue js framework in the frontend.
• Designed and developed a lead management system for capturing and managing leads generated through health camps and other marketing activities.
• Identified improvements to be made in the existing elasticsearch query by comparing with competitor e-pharma websites like Tata 1MG and flipkart healthplus . Modified the search query, as well as changed how the index is created. This improved the quality of search results by providing more accurate and predictable results.
• Worked on combining the backend operations of zeno health with their new acquisition. The backend operations like order creation, modification, pincode serviceability modifcation and other similar activities were captured and sent via AWS SQS to sync with the common backend of zeno health.
• Ideated and developed a panel for migrating and tracking high value recurring chronic customers acquired from a competitor. The panel involved setting reminders against each lead, efficiently querying for these leads, summary segment to track the conversion of these leads and a timeline of all the activities done on these leads.
• Fixed various production bugs of legacy code, involving application of coupons and discount calculation logic.

• Pando is a supply chain technology company serving fortune 500 companies. It is a cloud based SaaS product.
• I have worked across various modules and microservices such as manage, track-trace and courier-service.
• Wrote REST APIs using expressJS, fastify (NodeJS) to process various stages in indent/order management.
• Wrote API to track halt durations of trucks carrying consignments.
• Revamped the courier integration API to handle creation, updation and deletion of bookings made with leading International and domestic courier service providers like SAFEXPRESS, FEDEX, DHL, Delhivery etc.
• Developed and maintained frontend components using Vue JS as a frontend framework.
• Integrated Google Maps library in VueJS application for efficient route visualization.
• Utilized AWS services like Lambda for managing cron jobs and S3 buckets for asset management.
• Worked on POCs to improve search query performance of indents/orders.

Development of Features and Maintenance of https://www.ilearn.gov.in/

• ilearn is an education/scholarship portal hosted by Ministry of External Affairs of India. It is used by African nationals to access Indian university degree programs and (NPTEL/SWAYAM) MOOCs. This project was previously being handled by IIT Madras.
• Took knowledge transfer (KT) and took control over all the existing software, code, documents and all related artifacts as understood from the existing Partner Agency of IIT Madras. Ilearn's existing Python (webapp2 framework) based web application was running on Google Cloud Platform's serverless platform "Google App Engine". The Project was using the serverless NoSQL Document Storage, "Google Firestore" as its main database and Google Cloud Storage for storing larger documents like student images.
• Coordinated with new higher educational institutions and provided necessary API setup to the 6 universities to integrate their student enrolment page with iLearn portal for seamless transfer of student related information from Ilearn to the HEI.
• Developed new admin modules for tracking Student Enrollment Status, for tracking Student Progress on Courses, for managing University Fees, Semester course details and Scholarship Approval management. Developed a CSV and document upload feature within the student progress module and student enrollment module. Errors made in the CSV would be available to download.
• Developed dashboards using "Chart.Js" for tracking Student related data eg. Student country wise enrollment, university wise enrollment, enrollment status, university wise scholarship and semester wise student progress.
• Developed reports module which generates summary reports for parameters specified by the client.
• Wrote a script which generates summary data for display on the dashboard module and report module. This python script would run as a cronjob on top of Google App Engine at specified time intervals.
• Provided inputs for creating all related documentation SRS, User Manuals of new modules as per client requirements.
• Migrated the project to a new cloud service and also revamping the UI of the portal. Migrated data from firestore to mongoDb.

Chatbot Development for Indian Embassy in Singapore

https://www.hcisingapore.gov.in/

• Developed backend for an FAQ based chatbot POC using FastApi framework (Python) and "Spacy" pretrained NLP model en_core_web_md for finding similar questions. Text preprocessing before matching was done by removing stop words, punctuations and pronouns using spacy library.