Harley Herriman
Smyrna
Summary
Detail-oriented Medical Esthetician skilled in advanced skincare techniques and client consultation. Committed to enhancing client satisfaction through personalized treatment plans and effective post-care education.
Overview
3
3
years of professional experience
Work History
Medical Esthetician
Harleys Beauty Bar
Smyrna, TN
03.2025 - Current
- Administered advanced skin treatments, including facials and microdermabrasion, ensuring client satisfaction.
- Conducted thorough skin analysis to recommend personalized skincare regimens for clients.
- Educated clients on post-treatment care and product usage to enhance treatment outcomes.
- Maintained a clean and organized treatment area following health and safety regulations.
Customer Care Representative
TennCare
McMinnville, TN
01.2023 - 02.2025
- Resolved customer inquiries and issues with empathy and efficiency.
- Provided accurate information regarding TennCare benefits and services to clients.
- Assisted in the development of training materials for new team members.
- Streamlined communication processes between departments to enhance service delivery.
- cared and talked with patients reguarding benefits.
- Contributed to team success, consistently achieving call center performance metrics.
- Developed effective time management strategies to efficiently handle multiple tasks simultaneously without compromising quality.
Education
Associate of Applied Science - Medical Esthetics
Genesis Career College
Cookeville, TN02.2025
Skills
- Medical spa operations
- Pre-and Post-operative care
- Chemical peel expertise
- Ultrasonic cavitation
- Client consultation
- Dermaplaning techniques
- Advanced skincare techniques
- Microdermabrasion proficiency
- Waxing and threading
Accomplishments
- Received award for expert chemical peel applications.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved esthetican degree by completing skills and learning new task and added awards with accuracy and efficiency.
Languages
English
Full Professional
Interests
- Offering time and support to shelters for the homeless, women, and animals
- I like looking at the stars and learning about constellations
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Outdoor Recreation
Timeline
Medical Esthetician
Harleys Beauty Bar
03.2025 - Current
Customer Care Representative
TennCare
01.2023 - 02.2025
Associate of Applied Science - Medical Esthetics
Genesis Career College