Harley Hoskins
Nashville
Summary
Dynamic Account Manager with a proven track record at Aarons Furniture Store, excelling in client relationship management and CRM documentation. Skilled in cash handling and POS systems, I leverage strong communication to enhance customer satisfaction and drive sales growth. Committed to delivering exceptional service and fostering lasting partnerships.
Overview
3
3
years of professional experience
Work History
Account Manager
Aarons Furniture Store
Lebanon
07.2025 - Current
- Managed client accounts and maintained strong relationships with key stakeholders.
- Collaborated with sales team to align on client needs and service offerings.
- Conducted regular check-ins with clients to address concerns and gather feedback.
- Documented client interactions and maintained accurate account records in CRM system.
- Acted as main point of contact in matters relating to client concerns and needs.
Sales Associate
Aarons
Lebanon
04.2025 - 07.2025
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
Server / Waiter
Longhorn Steakhouse
Mount Juliet
04.2023 - 06.2023
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Used good communication skills to reduce guest dissatisfaction.
- Memorized menu to help diners make informed meal choices.
- Cleaned and sanitized hands and surfaces to optimize food safety.
Server / Waiter
Cheddars Scratch Kitchen
Mount Juliet
01.2023 - 04.2023
- Delivered exceptional customer service in a fast-paced dining environment.
- Took customer orders accurately and efficiently using POS system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in maintaining cleanliness and organization of dining area.
Education
High school diploma -
Penn Foster
Smithville, TN01.2020
Skills
- Serving experience
- Food Safety
- Microsoft Word
- Kitchen Experience
- Food service
- Cash handling expertise
- POS systems
- Credit card processing
- POS system operations
- ID verification
- Payment processing
- Cash register systems
- Order packaging
- Windows server
- Microsoft teams
Timeline
Account Manager
Aarons Furniture Store
07.2025 - Current
Sales Associate
Aarons
04.2025 - 07.2025
Server / Waiter
Longhorn Steakhouse
04.2023 - 06.2023
Server / Waiter
Cheddars Scratch Kitchen
01.2023 - 04.2023
High school diploma -
Penn Foster