Summary
Overview
Work History
Education
Skills
Timeline
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Harley Hoskins

Nashville

Summary

Dynamic Account Manager with a proven track record at Aarons Furniture Store, excelling in client relationship management and CRM documentation. Skilled in cash handling and POS systems, I leverage strong communication to enhance customer satisfaction and drive sales growth. Committed to delivering exceptional service and fostering lasting partnerships.

Overview

3
3
years of professional experience

Work History

Account Manager

Aarons Furniture Store
Lebanon
07.2025 - Current
  • Managed client accounts and maintained strong relationships with key stakeholders.
  • Collaborated with sales team to align on client needs and service offerings.
  • Conducted regular check-ins with clients to address concerns and gather feedback.
  • Documented client interactions and maintained accurate account records in CRM system.
  • Acted as main point of contact in matters relating to client concerns and needs.

Sales Associate

Aarons
Lebanon
04.2025 - 07.2025
  • Assisted customers with product selection to ensure customer satisfaction.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Demonstrated ability to interact with customers in a friendly and professional manner.

Server / Waiter

Longhorn Steakhouse
Mount Juliet
04.2023 - 06.2023
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Used good communication skills to reduce guest dissatisfaction.
  • Memorized menu to help diners make informed meal choices.
  • Cleaned and sanitized hands and surfaces to optimize food safety.

Server / Waiter

Cheddars Scratch Kitchen
Mount Juliet
01.2023 - 04.2023
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Took customer orders accurately and efficiently using POS system.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Assisted in maintaining cleanliness and organization of dining area.

Education

High school diploma -

Penn Foster
Smithville, TN
01.2020

Skills

  • Serving experience
  • Food Safety
  • Microsoft Word
  • Kitchen Experience
  • Food service
  • Cash handling expertise
  • POS systems
  • Credit card processing
  • POS system operations
  • ID verification
  • Payment processing
  • Cash register systems
  • Order packaging
  • Windows server
  • Microsoft teams

Timeline

Account Manager

Aarons Furniture Store
07.2025 - Current

Sales Associate

Aarons
04.2025 - 07.2025

Server / Waiter

Longhorn Steakhouse
04.2023 - 06.2023

Server / Waiter

Cheddars Scratch Kitchen
01.2023 - 04.2023

High school diploma -

Penn Foster

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