Harmony James
Clarksville
Summary
Motivated and reliable individual. Experienced in customer service, teamwork, and fast-paced environments. Developing strong communication, organization, and problem-solving skills. Eager to contribute a positive attitude and dedication to a dynamic team.
Overview
1
1
year of professional experience
Work History
Barista
Dutch Bros
04.2025 - Current
- Deliver fast, friendly customer service in a high-volume environment
- Processed cash and credit transactions accurately, handling payment systems efficiently.
- Maintain cleanliness and organization during peak rushes
- Strengthen teamwork and multitasking skills in a fast-paced setting
Sales Associate
Sky Zone Trampoline Park
03.2025 - 09.2025
- Enforced safety rules and de-escalated situations professionally
- Observed and reported activities to ensure a safe environment
- Handled cash and sales transactions accurately
- Worked closely with team members to improve service and meet goals
Team Member
Smoothie King
05.2024 - 01.2025
- Followed established protocols for food safety and hygiene compliance during operations
- Prepared products quickly and safely in a fast-paced environment
- Handled cash transactions and balanced the register
- Managed stock organization and upheld food safety standards
Education
Bachelor of Science - Psychology
Austin Peay State University
Clarksville, TN05-2027
High School Diploma -
Waynesville High School
Waynesville, MO05-2023
Skills
- Customer Service
- Team Collaboration
- Conflict Resolution
- De-escalation
- Problem-solving
- Active listener
- Commination
- Organization
- Adaptive and creative
- Attention to detail
- Cash Handling
- Sales Transactions
- Team building
- Basic Knowledge of Workplace Policies and Procedures
Timeline
Barista
Dutch Bros
04.2025 - Current
Sales Associate
Sky Zone Trampoline Park
03.2025 - 09.2025
Team Member
Smoothie King
05.2024 - 01.2025
Bachelor of Science - Psychology
Austin Peay State University
High School Diploma -
Waynesville High School