Harold Crutcher
Memphis
Summary
Management Professional with over 20 years of experience leading warehouse, production, and business unit operations. Expert in streamlining logistics, enhancing safety protocols, and maintaining rigorous quality standards to drive organizational success. Proven track record of managing large teams (up to 40+ employees) and multi-million dollar production targets. Seeking a strategic management position in distribution or logistics.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Senior Service Representative
Lincare Inc.
Memphis, TN
2023 - Current
- Manage the delivery and installation of critical respiratory equipment and medical supplies (wheelchairs, beds, oxygen systems) for patients and medical facilities.
Warehouse Forklift Operator
Roxul USA
Memphis, TN
01.2020 - 01.2023
- Safely executed high-volume shipping tasks and production line support using heavy machinery.
- Managed outbound logistics for product distribution across the United States and Canada.
Yard Jockey / Warehouse Support
FedEx
Memphis, TN
01.2018 - 01.2020
- Coordinated tractor-trailer movements to optimize dock door loading and unloading efficiency.
- Supported warehouse operations through forklift maneuvers and product staging.
Owner / Proprietor
Harold’s Cleaning Service
Knoxville, TN
01.2013 - 01.2020
- Founded and managed a commercial and residential cleaning firm, establishing high-tier quality checklists and standards.
- Directed all staffing, new hire development, and safety compliance reporting.
Warehouse Supervisor
Coca-Cola Refreshments
Knoxville, TN
01.2011 - 01.2013
- Led a team of 40+ employees to ensure accurate delivery of products while maintaining strict OSHA and FDA compliance.
- Managed labor within OP-EX budgets and oversaw 3PL inbound/outbound receiving.
- Facilitated “Train the Trainer” programs and managed complex staff scheduling using labor flex models.
Production Supervisor
Con Agra Foods
Newport, TN
01.2007 - 01.2011
- Managed a production team of 30, overseeing quality control, sanitation, and volume monitoring versus plan.
- Synchronized maintenance schedules and production volumes to meet demanding delivery deadlines.
Production Team Leader
Luxottica Manufacturing Company
Knoxville, TN
01.1997 - 01.2006
- Spearheaded a production team that achieved a $10M sales target and exceeded post-integration goals by 7%.
- Conducted sales forecasting and represented the production unit in weekly executive strategy meetings.
Sales Account Manager
G & H Distributors
Knoxville, TN
1996 - 1997
- Collaborated with the accounts team to maximize revenue and ensure positive customer experience.
- Managed account executives and represented the brand at industry trade shows and events.
- Delivered presentations and product demonstrations to drive sales and increase market share.
- Proactively identified and met individual customer needs to ensure long-term retention.
Education
Bachelor of Science - Business Management
Tusculum College
Knoxville, TNSkills
- Operations & Logistics: Warehouse Management, 3PL Coordination, Supply Chain Optimization, Inventory Control
- Leadership & Development: Strategic Staffing, Performance Reviews, “Train the Trainer” Facilitation, Inclusive Culture Building
- Compliance & Safety: OSHA & FDA Regulatory Compliance, Safety Protocol Development, Quality Assurance
- Technical Skills: Advanced Computer Proficiency, Workflow Organization, Labor Flex Modeling, Sales Forecasting
Certification
CERTIFICATIONS: OSHA Certification, Certified Forklift & Pallet Jack Trainer
SPECIALIZED TRAINING: FDA Regulatory Compliance, Food Processing Quality Standards
Timeline
Warehouse Forklift Operator
Roxul USA
01.2020 - 01.2023
Yard Jockey / Warehouse Support
FedEx
01.2018 - 01.2020
Owner / Proprietor
Harold’s Cleaning Service
01.2013 - 01.2020
Warehouse Supervisor
Coca-Cola Refreshments
01.2011 - 01.2013
Production Supervisor
Con Agra Foods
01.2007 - 01.2011
Production Team Leader
Luxottica Manufacturing Company
01.1997 - 01.2006
Senior Service Representative
Lincare Inc.
2023 - Current
Sales Account Manager
G & H Distributors
1996 - 1997
Bachelor of Science - Business Management
Tusculum College