Hasib Sakhi
College Grove
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
Work History
Supervisor
Kleentech
Franklin
11.2021 - 02.2026
- Supervised daily cleaning operations to maintain high standards of cleanliness.
- Coordinated staff schedules to ensure adequate coverage across all shifts.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels and ordered supplies as needed for efficient operations.
- Conducted regular inspections to ensure compliance with company policies.
- Resolved staff conflicts and maintained a positive team environment.
- Implemented training programs to enhance employee skills and performance.
- Collaborated with management to improve workflow efficiency and service quality.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
Footwear Team Lead
Dicks Sporing Goods
Franklin
02.2021 - 12.2021
- Supervised footwear team to ensure efficient daily operations.
- Trained new staff on product knowledge and customer service techniques.
- Managed inventory levels and organized stock in footwear department.
- Assisted customers with product selection and provided expert recommendations.
- Collaborated with sales associates to promote footwear sales strategies.
- Resolved customer inquiries and handled returns effectively and professionally.
- Implemented visual merchandising displays to enhance product visibility and appeal.
- Resolved customer complaints promptly and professionally.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Developed resources and tools to support sales associates in rendering exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs.
- Trained new employees on company policies and procedures related to footwear products.
- Set weekly goals for the Footwear team members in order to meet or exceed key performance indicators.
Home Daycare Owner
Myself
Wildomar
03.2008 - 04.2020
- Developed engaging lesson plans to promote early childhood development.
- Managed daily operations and maintained a safe learning environment.
- Coordinated activities that fostered social skills and teamwork among children.
- Created and implemented nutritional meal plans for young children.
- Communicated regularly with parents regarding child progress and activities.
- Trained and supervised assistant caregivers in daily routines and safety protocols.
- Ensured that all necessary supplies were available at all times.
- Established positive relationships with families by responding promptly to inquiries or concerns about their children's care.
- Provided first aid if necessary; kept detailed records of any incidents involving injury or illness among the children.
- Performed housekeeping duties such as cleaning toys and equipment after use in order to maintain a clean environment.
- Prepared nutritious meals according to USDA guidelines ensuring that each child was getting proper nutrition.
- Monitored the health of the children by checking temperatures when needed; notified parents if any illness was observed.
- Maintained a safe environment by monitoring the children's activities and enforcing safety rules.
- Observed and monitored children's play activities.
Store Manager
Foot Locker
Laguna Hills
05.1992 - 11.2006
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored staff on customer service and product knowledge.
- Oversaw inventory management and conducted regular stock assessments.
- Implemented visual merchandising strategies to enhance product displays.
- Developed employee schedules to optimize staffing and meet customer demand.
- Resolved customer issues promptly to maintain high satisfaction levels.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Planned special promotions or discounts based on market trends.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Electrical Engineer - Electrical Engineering
JFA Technical College
Düsseldorf 05.1989 - 05.1992
Skills
- Inventory management
- Staff training
- Scheduling coordination
- Employee development
- Service quality enhancement
- Team leadership
- Effective communication
- Conflict resolution
- Performance coaching
- Time management
- Visual merchandising
- Safety training
- Negotiation
- Strategic planning
- Relationship building
- Staff discipline
- Business development
- Policy and procedure development
- Financial management
- Team building
- Project planning
- Policy enforcement
- Complex Problem-solving
- Operational compliance
- Department organization
- Goal oriented
- Budget management
- Payroll processing
- Employee motivation
- Inventory oversight
- Coaching and mentoring
- Hiring and training
- Customer complaint resolution
- Workflow efficiency
Languages
English
Full Professional
German
Full Professional
Farsi
Full Professional
Timeline
Supervisor
Kleentech
11.2021 - 02.2026
Footwear Team Lead
Dicks Sporing Goods
02.2021 - 12.2021
Home Daycare Owner
Myself
03.2008 - 04.2020
Store Manager
Foot Locker
05.1992 - 11.2006
Electrical Engineer - Electrical Engineering
JFA Technical College
05.1989 - 05.1992