Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AccountManager
Hatem Chaaben

Hatem Chaaben

Quick Learner. Innovator. Problem Solver. Firefighter.
sfax

Summary

Ready to tackle new challenges and build success with exciting organization.

Interested to pursue a long term career in an international environment, with a high level of willingness to learn more and contribute in the areas that suit my qualifications.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Assistant Store Manager

Chaabane شعبان Shopping & Retail
Sfax, Tunisia
12.2020 - 07.2021

One of the best shops specialized in quality nuts and grocery sector.

  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. I implemented new in-store communication techniques to increase number of customers
  • Responded to customer concerns by implementing new in-store communication techniques, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

External Relations Manager

Ettaoufik Distribution
Sfax, Tunisia
01.2020 - 12.2020


  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • managed day to day bank operations
  • had been in charge of some relations with supplier

Assistant Manager

Societe taoufik d'entreposage frigorifique SOTEF
Sfax, Tunisia
01.2019 - 12.2019


  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Increased sales revenues by suggesting and implementing new and complementary products
  • Supervising day to day activity as a main activity.

Intern

Flexipack Logistique
Sfax, Tunisia
09.2018 - 12.2018


  • Plan and organize on a daily basis to ensure all calls and emails are properly logged.
  • Arrange the booking of cargo space on ship, plane and truck.
  • Coordinate and do the necessary follow up.
  • Oversee the transportation of the cargo, its packing and loading into the carrier.
  • Interacted with customers by phone, email or in-person to provide information.

Education

Spanish Degree - Spanish Language

Camino Barcelona Spanish School
Barcelona, Spain
09.2017 - 01.2018

MBA - International Business Management

EAE Business School
Barcelona, Spain
10.2016 - 07.2017

Bachelor Degree - Business Administration

International School of Business ISB
Sfax, Tunisia
09.2013 - 06.2016

Skills

    Customer service

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Store Manager

Chaabane شعبان Shopping & Retail
12.2020 - 07.2021

External Relations Manager

Ettaoufik Distribution
01.2020 - 12.2020

Assistant Manager

Societe taoufik d'entreposage frigorifique SOTEF
01.2019 - 12.2019

Intern

Flexipack Logistique
09.2018 - 12.2018

Spanish Degree - Spanish Language

Camino Barcelona Spanish School
09.2017 - 01.2018

MBA - International Business Management

EAE Business School
10.2016 - 07.2017

Bachelor Degree - Business Administration

International School of Business ISB
09.2013 - 06.2016
Hatem ChaabenQuick Learner. Innovator. Problem Solver. Firefighter.