Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haven Burnette

Harrison

Summary

Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.

Overview

3
3
years of professional experience

Work History

Business Development Representative

Unifed Global Solutions
05.2025 - Current
  • Scheduled appointments for our agents to go out and spread information about our company and the services we offer to business owners
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Provided exceptional customer service, resulting in increased client satisfaction and repeat business.

Co Owner

Dixie Daises Cleaning Service
08.2024 - Current
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Housekeeper

Two Maids and a Mop
08.2023 - 02.2024
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Lead Cleaner

Magic Maid Cleaning Service
02.2024 - 08.2024
  • Trained new staff members on proper cleaning techniques, safety protocols, and company policies, contributing to a cohesive work environment.
  • Delivered exceptional customer service by actively listening to client needs and providing prompt solutions or adjustments as needed.
  • Upheld company reputation by representing the organization professionally at all times when interacting with clients, vendors, or other external contacts.
  • Enhanced the cleanliness of facilities by utilizing advanced cleaning techniques and equipment.
  • Managed inventory effectively to ensure adequate stock levels and minimize waste in supplies.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Housekeeper

Creekside at Shallowford
08.2022 - 04.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Housekeeper

Lookout Mountain Club
05.2022 - 08.2022
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Education

East Ridge High School
Chattanooga, TN
05.2019

Skills

  • Relationship building
  • Consultative sales
  • Product knowledge
  • Sales strategy
  • Retail experience
  • Hospitality
  • Management experience
  • Customer service
  • Small business operations
  • Decision-making

Timeline

Business Development Representative

Unifed Global Solutions
05.2025 - Current

Co Owner

Dixie Daises Cleaning Service
08.2024 - Current

Lead Cleaner

Magic Maid Cleaning Service
02.2024 - 08.2024

Housekeeper

Two Maids and a Mop
08.2023 - 02.2024

Housekeeper

Creekside at Shallowford
08.2022 - 04.2023

Housekeeper

Lookout Mountain Club
05.2022 - 08.2022

East Ridge High School

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