Haven Hayes
Maryville
Summary
Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hard Knox Pizza
11.2022 - 05.2025
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Volunteer
Saint Vincent De Paul
06.2024 - 07.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Created a warm atmosphere to guests through meaningful conversation.
- Provided translation services to non francophone guests.
Education
Language World Business - Francophone Studies - International Business
University of Tennessee
Knoxville, TNAssociates In Humanities And Foreign Language - Linguistics
Pellissippi State Community College
Knoxville, TN04.2022
Skills
- Sales monitoring
- Customer service
- Inventory management
- Sales strategies
- Staff training and development
Affiliations
- President of Pi Delta Phi at UTK
Certification
- Seal of Biliteracy
- First Aid
- CPR
Languages
French - Fluent
Spanish - In Progress
Timeline
Volunteer
Saint Vincent De Paul
06.2024 - 07.2024
Assistant Manager
Hard Knox Pizza
11.2022 - 05.2025
Language World Business - Francophone Studies - International Business
University of Tennessee
Associates In Humanities And Foreign Language - Linguistics
Pellissippi State Community College
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