Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylee Premus

Antioch

Summary

Cheerful and organized individual with natural ability to create welcoming atmosphere and manage multiple tasks efficiently. Possesses strong communication skills and basic knowledge of office software, ensuring smooth operations and positive customer interactions. Dedicated to providing exceptional service and contributing to seamless customer experience.

Developed skills in dynamic, customer-focused environment, consistently delivering exceptional brand representation and customer engagement. Excels in communication and relationship-building, with proven ability to adapt and thrive in fast-paced settings. Looking to transition into new role, leveraging these transferable skills to make positive impact.

Overview

2
2
years of professional experience

Work History

Service Receptionist

Crash Champions
10.2024 - Current
  • Greeted and assisted customers, ensuring a welcoming environment for service inquiries.
  • Managed appointment scheduling, optimizing workflow for technicians and customer convenience.
  • Processed insurance claims and documentation, maintaining accuracy in data entry and records management.
  • Collaborated with service team to address customer concerns, enhancing satisfaction and loyalty.
  • Provided product knowledge to customers, facilitating informed decisions regarding services offered.

Brand Ambassador

American Eagle Outfitters, Inc
11.2023 - 10.2024
  • Engaged customers through product demonstrations and informative conversations.
  • Assisted in executing promotional events to enhance brand visibility.
  • Collaborated with team members to maintain effective product displays.
  • Provided feedback on customer preferences to improve marketing strategies.
  • Developed knowledge of products to answer customer inquiries effectively.
  • Adapted quickly to changing promotional strategies and brand messaging.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Work prioritization
  • Appointment scheduling
  • Basic accounting
  • Cash handling experience
  • Organization skills
  • Telephone skills
  • Time management
  • Front desk operations
  • Customer/Client relations
  • Verbal and written communication

Timeline

Service Receptionist

Crash Champions
10.2024 - Current

Brand Ambassador

American Eagle Outfitters, Inc
11.2023 - 10.2024

Penn Foster Career School
Haylee Premus