Hayley Addington
Cosby, TN, US
Summary
Results-driven Claims Analyst at Gainsco, MGA, skilled in claims trend analysis and customer service. Successfully enhanced data accuracy and resolved complex claims by collaborating with industry anti-fraud organizations. Established trusting relationships with clients, ensuring efficient claims processing and high satisfaction levels. Proficient in data privacy initiatives and client interviewing.
Overview
1
1
year of professional experience
Work History
Claims Analyst
Gainsco, MGA
11.2024 - Current
- Evaluated accuracy and quality of data entered into agency management system.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Followed up with customers on unresolved issues.
- Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.
- Processed and recorded new policies and claims.
Education
No Degree - Phlebtotomy
Mountain Empire Community College
Big Stone Gap, VA04-2020
Skills
- Claims trend analysis
- Data privacy initiatives
- Claims review
- Skilled in Word
- Claims
- Customer service
- Client interviewing
Timeline
Claims Analyst
Gainsco, MGA
11.2024 - Current
No Degree - Phlebtotomy
Mountain Empire Community College
Similar Profiles
Giselle HerreraGiselle Herrera
Customer Service Representative at Gainsco, MGACustomer Service Representative at Gainsco, MGA
Giselle HerreraGiselle Herrera
Customer Service Representative at Gainsco, MGACustomer Service Representative at Gainsco, MGA
Maureen MartheMaureen Marthe
Manager at Gainsco, MGAManager at Gainsco, MGA
Amanda MillerAmanda Miller
Warehouse Forklift Operator at Sam's Club DistributionWarehouse Forklift Operator at Sam's Club Distribution
Favier CabreraFavier Cabrera
Car Wash Attendant at Splash Car Wash & Express LubeCar Wash Attendant at Splash Car Wash & Express Lube