Hayley Caldwell
Adamsville
Summary
Experienced operations supervisor with a proven track record of leading diverse teams to achieve operational excellence and cost efficiency. Skilled in conflict resolution and project management, consistently driving improvements and fostering a collaborative environment across multiple departments. Adept at identifying and implementing process enhancements to streamline operations and maximize productivity. Strong leadership abilities combined with a strategic mindset, enabling effective decision-making and successful execution of organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Ingram Content Group
11.2021 - Current
- Coordinated day-to-day tasks to maximize productivity and encourage teamwork.
- Reduced operational expenses through strategic cost-cutting techniques.
- Develop a supportive atmosphere to boost team performance.
- Reviewed operational efficiencies, detecting improvement opportunities.
- Supervise daily activities across shipping, receiving, packing, and product location departments.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed payroll duties bi-weekly for a staff of up to 20.
Quality Inspector
Adient
01.2021 - 11.2021
- Inspected products for defects, ensuring compliance with quality standards, enhancing product reliability
- Collaborated with teams to identify and resolve quality issues, improving process efficiency
- Utilized precision instruments to conduct detailed inspections, reducing defect rates significantly
- Documented inspection results and communicated findings, supporting continuous improvement initiatives
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
Store Manager
Dollar General
02.2017 - 08.2020
- Led team to exceed sales targets, enhancing store profitability and customer satisfaction
- Implemented inventory strategies, reducing stock loss and optimizing product availability
- Trained staff, fostering a collaborative environment and improving service quality
- Resolved customer issues efficiently, boosting retention and brand loyalty
- Analyzed sales data to identify trends, driving strategic business decisions
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
HIGH SCHOOL DIPLOMA - Automotive Technology
Northside High School
Jackson05.2017
Skills
- Conflict Resolution
- Cost Reduction
- Team Leadership
- Project Management
- Payroll administration
- Process improvement
- Performance evaluation
- Automation robots
Accomplishments
- Lead daily operations, ensuring efficiency and team collaboration.
- Implemented cost-saving measures, achieving measurable results.
- Mentor team members, fostering a supportive work environment.
- Analyze workflow processes, identifying areas for improvement.
Certification
- First Aid
- CPR
Timeline
Operations Supervisor
Ingram Content Group
11.2021 - Current
Quality Inspector
Adient
01.2021 - 11.2021
Store Manager
Dollar General
02.2017 - 08.2020
- First Aid
- CPR
HIGH SCHOOL DIPLOMA - Automotive Technology
Northside High School
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