Finance Education
Hayley Warner
Sales Professional
Seattle
Summary
Dynamic sales professional with a proven track record in high ticket sales transactions and client rapport building, honed across roles at Chevrolet Of Bellevue and Toyota of Renton. Specializes in CRM software proficiency and high-stakes negotiation, achieving significant sales milestones. Demonstrates a goal-oriented approach and an outgoing personality, ensuring peak performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Associate
Chevrolet Of Bellevue
06.2024 - 10.2024
- Lead generation: Responsible for identifying new sales leads through various channels.
- CRM software Proficiency: Worked with customer relationship management tools such as: Reynolds and Reynolds, Dealertrack, CDK Global and Tekion.
- Negotiation skills: Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Financial Acumen: Understanding of financing options and the ability to explain them to customers.
- High Ticket Closing: Confident in high ticket closures as high as $150,000
Sales Associate
Auburn Toyota
01.2024 - 06.2024
- Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
- Conducted thorough product research and attended training sessions to maintain expert knowledge of current automotive trends and models.
- Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
- Maximized revenue opportunities by upselling additional products like extended warranties or optional accessories when appropriate for the customer''s needs.
Automotive Technician
Toyota of Renton
05.2019 - 08.2023
- Diagnostic skills: Proficiency in using diagnostic tools and software to troubleshoot vehicle issues.
- Attention to detail, Precision in diagnosing electrical/mechanical problems and performing repairs to ensure quality workmanship.
- Efficiently managing time to meet service deadlines and maximize productivity.
Commitment to staying updated on the latest automotive technologies and repair techniques
Sales Associate
Walkers Mazda
06.2018 - 05.2019
- Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
- Negotiated trade-in values fairly while balancing customer satisfaction with dealership profitability objectives.
- Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Education
Additional Independent Education
Automotive Technology
Shoreline Community College
Shoreline, WA08-2023
Skills
- Excellent People Skills
- Systematic and Organized
- Proficient in high ticket sales transactions
- Rapport Building
- Reliable and Punctual
- High Stakes Negotiation Skills
- Goal Oriented
- Adapt to diverse groups
- Complex Problem Solving
Accomplishments
- Awarded “Employee of the Month” in 2024 for Top Service and Automotive Plan.
- Exceeded monthly quota 02 times at Auburn Toyota ( Gross Profit Optimization)
- Exceeded monthly quota 02 times for warranty plans sold at Chevrolet of Bellevue.
Interests
Fitness and Nutrition
Literature
Travel
Timeline
Sales Associate
Chevrolet Of Bellevue
06.2024 - 10.2024
Sales Associate
Auburn Toyota
01.2024 - 06.2024
Automotive Technician
Toyota of Renton
05.2019 - 08.2023
Sales Associate
Walkers Mazda
06.2018 - 05.2019
Additional Independent Education
Automotive Technology
Shoreline Community College
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