Hayley L. Rael
Portland
Summary
Curious, empathetic, and highly motivated liberal arts student with academic foci in language, literature and the humanities. Bringing a strong interdisciplinary background in early childhood education, behavioral health, and customer service, supported by diverse work experiences and a sincere commitment to community service. Known for emotional intelligence, adaptability, and clarity in both written and verbal communication. Currently working toward an Associate of Arts degree and seeking roles that value holistic education, human connection, and life-long learning.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Sumner County Board of Education
05.2025 - Current
- Substitute for grades K-12 on an as-needed basis
- Facilitate classroom instruction and behavior management
- Demonstrate flexibility and professionalism across diverse classroom settings
- Phone: (615)451-5200 / Email: human.resources@sumnerschools.org
- Supervisor: Syble McGee
Barista
Starbucks
05.2024 - 01.2025
- Provided high level customer service in a fast-paced team environment
- Handcrafted drinks to Starbucks quality and safety standards
- Supported shift supervisors and trained new partners
- Phone: (615)206-9303 / Email: info@starbucks.com
- Former Supervisor: Kaitlyn Davis
Barista
Starbucks
10.2023 - 05.2024
- Consistently achieved high marks on bar quality and customer satisfaction
- Worked morning rush shifts with a collaborative and upbeat approach
- Trained in back-of-house store operations and inventory basics
- Phone: (270)842-8588 / Email: info@starbucks.com
- Former Supervisor: Brenda Espinosa, then Allis Powers
Preschool Teacher
The Goddard School
01.2022 - 11.2022
- Cared for infants, toddlers, and preschoolers
- Delivered lesson plans, ensured classroom safety, and practiced positive discipline
- Floated between all age classrooms and earned praise from parents and staff
- Phone: (615)527-7557 / Email: gallatintn@goddardschools.com
- Former Supervisor: Deanna Walls
Library Clerk (Circulation)
Hendersonville Public Library
01.2021 - 01.2022
- Assisted patrons with locating and checking out books, doing research, and finding relevant community resources
- Encouraged events-attendance and helped facilitate young adult events
- Organized and shelved materials, maintained a quiet and welcoming space
- Phone: (615)824-0656 / Email: hpl@sumnercountyltn.gov
- Former Supervisor: Alycia Neighbours
Behavioral/Mental Health Technician
Tristar Skyline
07.2019 - 12.2020
- Supported Therapeutic activities and monitored patient wellbeing
- Collaborated with nurses, social workers, and therapists
- Worked within adolescent and adult psychiatric units
- Phone: (615)769-5000 / Email: generalhospital@tristarhealth.com
- Former Supervisor: Rico Watson
Education
General, primary education -
White House Middle School
White House, TNAssociate of Arts - Education, Creative Writing and Poetry, Teaching English as a Second Language
Volunteer State Community College
Gallatin, TN07.2025
High School Diploma - undefined
Aaron Academy (Private Christian Homeschool)
Gallatin, TN01.2019
High School - College preparation pathway
White House High School
White House, TN05.2016
Skills
- Communication & Interpersonal Skills: A clear, empathetic communicator with strong active listening and customer service abilities Skilled in engaging with diverse age groups and audiences in both academic and professional settings
- Literacy & Language Proficiency: Advanced reading and writing skill Experienced in academic and creative writing, with a passion for literature, linguistics, and language-learning
- Instruction & Classroom Support: Experienced with delivering lessons, classroom management, and student engagement Special interest in/skill for communicating and engaging with the neurodiverse community
- Creative Writing & Editing: Strong command of grammar, syntax, and narrative structure Comfortable writing poetry, essays, professional documents, and digital content
- Customer Service Excellence: Experienced barista with a warm, team-oriented approach and fast-paced service skills Knowledge of food/beverage prep, sanitation, and point-of-sale systems
- Behavioral & Emotional Support: Background in mental health support and early childhood education Experience with using trauma-informed, patient, and nurturing approaches across diverse developmental and emotional spaces
- Time Management & Multi-tasking: Proven ability to manage competing priorities in dynamic environments such as schools, libraries, cafes and clinics, whilst maintaining sharp attention to detail
- Adaptability & Lifelong Learning: Open to feedback Ever-desiring of continuous growth
LANGUAGES
English
Some basic, conversational Spanish
Timeline
Substitute Teacher
Sumner County Board of Education
05.2025 - Current
Barista
Starbucks
05.2024 - 01.2025
Barista
Starbucks
10.2023 - 05.2024
Preschool Teacher
The Goddard School
01.2022 - 11.2022
Library Clerk (Circulation)
Hendersonville Public Library
01.2021 - 01.2022
Behavioral/Mental Health Technician
Tristar Skyline
07.2019 - 12.2020
Associate of Arts - Education, Creative Writing and Poetry, Teaching English as a Second Language
Volunteer State Community College
High School Diploma - undefined
Aaron Academy (Private Christian Homeschool)
High School - College preparation pathway
White House High School
General, primary education -
White House Middle School
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