Hazem Ben Mansour
Tunisia
Summary
Experienced sales professional with a proven track record in driving sales and building strong client relationships. Skilled in identifying customer needs, delivering tailored solutions, and closing deals. Expertise in communication, negotiation, and problem-solving. A proactive team player dedicated to achieving targets.
Overview
6
6
years of professional experience
Work History
International Property Sales Specialist
SUR YAPI Antalya Mega City Project
Antalya
01.2023 - 12.2024
- Managed sales pipeline by actively following up with prospects and hot leads.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Drafted contracts, purchase agreements, closing statements and leases.
Sales Coordinator
ibis Hotel, By Accor
Sfax, Tunisia
06.2021 - 08.2021
- Coordinated group bookings and client inquiries, increasing occupancy by 10% during the peak summer season.
- Built strong relationships with local and regional clients, fostering repeat business.
Guest Services Coordinator
Mövenpick Hôtel du Lac, By Accor
Tunis
10.2019 - 03.2020
- Supported guest services operations, contributing to an improvement in overall guest satisfaction through prompt responses to inquiries and personalized service.
- Assisted in the management of special guest requests, ensuring personalized experiences that led to positive feedback and repeat visits.
Work and Study Program
Vatel Hôtel & Spa
Nîmes
07.2019 - 08.2019
- Rotated through Accommodation and F&B departments, enhancing skills in guest relations and operations.
- Supported daily tasks in reservations and event coordination, improving department workflows.
Booking Coordinator
Hotel Novotel
Tunis
10.2018 - 04.2019
- Oversaw booking systems, ensuring accurate reservations and a smooth check-in/check-out process.
- Coordinated room availability, maximizing occupancy rates and ensuring guest satisfaction.
Education
Master of Science - Tourism Management - Fully Funded Scholarship
Akdeniz University
Antalya, Turkey07-2024
BBA - Tourism And Hotel Management
Vatel International Tourism Business School
Tunis, Tunisia07-2018
Skills
- Sales solution development
- Account management
- Client relations
- Competitor analysis
- Complaint resolution
- Sales forecasting
- Relationship building
- Sales software proficiency
Languages
- Arabic (Native)
- Russian (C2)
- English (C1)
- French (C1)
- Turkish (C1)
- Spanish (B1)
- German (A2)
References
References available upon request.
Timeline
International Property Sales Specialist
SUR YAPI Antalya Mega City Project
01.2023 - 12.2024
Sales Coordinator
ibis Hotel, By Accor
06.2021 - 08.2021
Guest Services Coordinator
Mövenpick Hôtel du Lac, By Accor
10.2019 - 03.2020
Work and Study Program
Vatel Hôtel & Spa
07.2019 - 08.2019
Booking Coordinator
Hotel Novotel
10.2018 - 04.2019
Master of Science - Tourism Management - Fully Funded Scholarship
Akdeniz University
BBA - Tourism And Hotel Management
Vatel International Tourism Business School
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