Heather Basham

• Administered a variety of massage techniques to promote relaxation and alleviate muscle tension.
• Assessed client needs and created personalized treatment plans based on individual preferences and conditions.
• Maintained detailed records of client sessions, ensuring continuity of care and accurate documentation.
• Educated clients on self-care practices and wellness strategies to enhance overall health outcomes.
• Implemented best practices for hygiene and sanitation in treatment rooms, maintaining a safe environment.
• Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.

• Collaborated with team members to improve service delivery and enhance client satisfaction scores.
• Trained new staff on company protocols and massage techniques to ensure high-quality service standards.
• Developed strong relationships with clients, fostering loyalty through exceptional customer service experiences.
• Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.

• Provided therapeutic massage services to enhance client well-being and promote relaxation.
• Assessed client needs through consultations and developed customized treatment plans.
• Maintained cleanliness and organization of treatment rooms, ensuring compliance with health standards.
• Collaborated with team members to create a positive and welcoming environment for clients.
• Utilized various modalities, including Swedish, deep tissue, and sports massage to address individual concerns.

• Educated clients on self-care techniques and post-treatment recommendations for optimal results.
• Documented client progress and feedback to refine treatment approaches and improve satisfaction rates.
• Participated in ongoing training sessions to stay current with industry trends and best practices.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.

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