Heather Jones
Hendersonville
Summary
Dynamic Product Assembler at ITW Dynatec with a proven track record in quality assurance and effective communication. Expert in troubleshooting assembly issues and training new staff, ensuring compliance and enhancing team collaboration. Committed to delivering high-quality products while maintaining organized workspaces and meeting production goals efficiently.
Professional Skills Summary:
Results-driven logistics professional experienced in shipping and receiving both domestic and international shipments, with a strong focus on on-time delivery and accuracy. Skilled in quality control, customer service coordination, and cross-departmental collaboration to drive process improvements and cost savings.
Core Competencies:
• End-to-end coordination of international and domestic inbound and outbound shipments
• Ensuring delivery accuracy and adherence to strict timelines
• Implementing and overseeing quality control procedures for all shipments
• Collaborating with customer service teams to confirm precise ship dates and resolve issues
• Partnering across departments to identify efficiency gains and achieve cost-saving objectives
Overview
20
20
years of professional experience
Work History
Product Assembler
ITW Dynatec
Hendersonville
05.2005 - Current
- Ensured that work areas were kept clean and organized at all times.
- Operated various hand tools such as drills, screwdrivers, and wrenches in order to assemble products.
- Documented process changes within the manufacturing system in order to maintain compliance with industry regulations.
- Inspected finished products for defects and ensured that all parts were properly connected.
- Followed safety protocols when handling hazardous materials or operating machinery.
- Collaborated with engineering teams to troubleshoot any issues related to product assembly.
- Assisted with the training of new assemblers in proper procedures and techniques.
- Collaborated with team members to meet daily production goals.
- Received incoming shipments of materials and inspected them for accuracy against purchase orders.
- Assembled complex components after careful review of project specifications and directions.
- Assembled and completed products according to production schedules.
Education
High School Diploma -
Beech Senior High School
Hendersonville, TN05-1986
Skills
- Issue resolution
- Product knowledge
- Quality assurance
- Inventory management
- Shipping logistics
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Active listening
- Time management
- Task prioritization
- Critical thinking
- International sales support
- Microsoft Excel
- Strong teamwork
- Customer satisfaction measurement
- Documentation
- Research
- Paperwork processing
- Positive and professional
- Customer relations
- Order fulfillment
- Staff training
- Microsoft office expertise
- Prioritization
- Quality assurance controls
- Microsoft PowerPoint
- Problem-solving
- ERP implementation
- Microsoft Dynamics 365
Timeline
Product Assembler
ITW Dynatec
05.2005 - Current
High School Diploma -
Beech Senior High School
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