Heather Mccord
Dickson County Schools
Dickson
8
years of professional experience
Reliable and adaptable professional with experience in school nutrition, front desk support, and small business ownership. Strong communication, active listening, and leadership skills support smooth daily operations, accurate service, and positive client relationships. Focused on customer service and continuous improvement.
Work History
School Nutrition Worker
4 Years 4 Months- Collaborated with the school nutrition team to develop healthy, balanced menus for student consumption.
- Prepared nutritious meals according to school menus and district food safety standards.
- Served students efficiently while maintaining accurate portion control and meal counts.
Small Business Owner/Professional Domestic Cleaner
5 Years 5 Months- Managed daily cleaning operations, scheduling, and client communication for residential and commercial accounts.
- Developed recurring business relationships through estimates, follow-ups, and responsive customer service.
- Promoted business via social media to generate leads and maximize brand identity.
Front Desk Receptionist
2 Years 3 Months- Greeted guests promptly, processed check-ins and check-outs, and maintained smooth front desk operations.
- Managed reservations, updated room availability, and coordinated arrivals using property management systems.
- Answered multi-line phones, routed inquiries, and delivered accurate hotel information.
Education
GED
Skills
Leadership qualities
Communication
Continuous improvement mindset
Critical thinking
Active listening
Timeline
School Nutrition Worker
Dickson County Schools
07.2022 - CurrentRead More
Small Business Owner/Professional Domestic Cleaner
A&H Cleaning
01.2020 - 06.2025Read More
Front Desk Receptionist
Holiday Inn Express Hotel
02.2019 - 05.2021Read More
Dickson County High School
GED
Read More